GenesysCloud

Fetch audit events to see changes within a Genesys Cloud organization.

Category

Analytics & SIEM

Pack

GenesysCloud

Configuration parameters

• url — Server URL
• credentials — Client ID (required)
• insecure — Trust any certificate (not secure)
• proxy — Use system proxy settings
• isFetchEvents — Fetch Events
• service_names — Service names
• max_fetch — Maximum number of events per service

Commands (1)

• genesys-cloud-get-events — Retrieves audit events from Genesys Cloud from the past 14 days. This command is intended for development and debugging purposes, as it may produce duplicate events, exceed API request rate limits, and disrupt the fetch events mechanism.