Change Management (v1.0.9)
If you use Pan-Os or Panorama as your enterprise firewall and Jira or ServiceNow as your enterprise ticketing system, this pack will assist you to perform a well coordinated and documented process.
- Author
- Cortex XSOAR
- Support
- xsoar
- URL
- https://www.paloaltonetworks.com/cortex
- Categories
- Case Management
Incident fields (1)
- Security Policy Match
Layouts (1)
- FW change management
Playbooks (5)
- Change Management
- Jira Change Management
- PAN-OS create or edit policy
- PAN-OS edit policy
- ServiceNow Change Management
Scripts (1)
- IncidentState
README
Change management for firewalls is a process in enterprises and organizations where a user wants to change a specific network behavior. For example, if a user in an organization can’t reach an application because the firewall is blocking it, the user may raise an issue for the relevant network team to allow this traffic.
If you use PAN-OS or Panorama as your enterprise firewall and Jira or ServiceNow as your enterprise ticketing system, this pack will assist you to perform a well coordinated and documented process.
What does this pack do?
- Manage your organization’s change management process.
- Document the change management process in Jira or ServiceNow.
- Automatically edit the relevant rule for the change request.
For more information, visit our Cortex XSOAR Developer Docs