Microsoft Exchange Online (v1.10.8)

Exchange Web Services (EWS) provides the functionality to enable client applications to communicate with the Exchange server. EWS provides access to much of the same data that is made available through Microsoft Office Outlook.

What does this pack do?

• Monitor a specific email account and create incidents from incoming emails to the defined folder.
• Search for an email message across mailboxes and folders.
• Get email attachment information.
• Delete email items from a mailbox.
• Manage Tenant Allow/Block Lists.

Integrations

The EWS O365 integration enables you to:

• Retrieve information on emails and activities in a target mailbox.
• Perform operations on the target mailbox such as deleting emails and attachments or moving emails from folder to folder.

The O365 - EWS - Extension integration enables you to manage and interact with Microsoft O365 - Exchange Online from within XSOAR

• Get junk rules for a specified mailbox.
• Set junk rules for a specified mailbox.
• Set junk rules for all managed accounts.
• Search message data.

The EWS Extension Online Powershell v2 integration enables you to retrieve information about mailboxes and users in your organization.

• Display client access settings that are configured on mailboxes.
• Display mailbox objects and attributes, populate property pages, or supply mailbox information to other tasks.
• Retrieve permissions on a mailbox.
• Display information about SendAs permissions that are configured for users.
• Display existing recipient objects in your organization such as mailboxes, mail users, mail contacts, and distribution groups.
• Add, remove, list, and count entries in Tenant Allow/Block Lists.

The Security And Compliance V2 enables you to:

• manage the security of all your organization’s emails, SharePoint sites, OneDrives, etc.

• can perform actions (preview and delete) on emails.

• Note: This integration is planned for deprecation on June 2026. Customers should transition to the Microsoft Graph Security integration for the supported replacement functionality. For a detailed list of command replacements refer to the integration documentation.

EWS Permissions

To perform actions on other users’ mailboxes and execute searches on the Exchange server, you must have the required permissions.

Permission	Use Case
Delegate	One-to-one relationship between users.
Impersonation	A single account needs to access multiple mailboxes.
eDiscovery	Search the Exchange server.
Compliance Search	Perform searches across mailboxes and get an estimate of the results.