SysAid (v1.0.26)
SysAid is a robust IT management system that was designed to meet all of your needs as an IT department.
- Author
- Cortex XSOAR
- Support
- xsoar
- URL
- https://www.paloaltonetworks.com/cortex
- Categories
- Case Management
Incident fields (10)
- SysAid Asset Name
- SysAid Category
- SysAid Company
- SysAid Due Date
- SysAid Notes
- SysAid Parent ID
- SysAid Resolution
- SysAid Solution
- SysAid Sub Category
- SysAid Tertiary Category
Integrations (1)
- SysAid
Layouts (1)
- SysAid Layout
README
Use this content pack to manage your needs as an IT department.
What does this pack do?
The integration in this pack enables you to:
- Fetch service reports.
- List and search assets.
- List and search users.
- List table and filters.
- List, search, update, close, create and delete service records.
- List a service record’s template.