Code42 Copy File To Ticketing System v2

Downloads a file from Code42 and attaches it to a ticketing system. This playbook uses Jira out-of-the-box, but you can swap it with a different Ticketing system and achieve the same result. For example, to use ServiceNow, change the command `jira-issue-upload-file` to be `servicenow-upload-file` and use the `id` parameter for `issueId` and `file_id` for `entryId`.

Pack

Code42

Tasks

5

Inputs

• Hash — The hash of the file to download from Code42 and attach to the ticketing system.
• IssueId — The ID of the Ticket to upload the file to.
• Filename — The name of the file to download/upload.

Commands used

• code42-download-file
• jira-issue-upload-file