IncOwnerToBonuslyUser

This script gets the email address of the incident owner and then returns the incident owner username in Bonusly.

Type

python

Pack

Bonusly

Source

import demistomock as demisto
from CommonServerPython import *

"""
Pass in JSON key value lookup then fetches the incident owner and finds the bonusly user

"""

json_lookup = demisto.args().get("json")
if isinstance(json_lookup, str):
    json_lookup = json.loads(json_lookup)


def inc_owner_bonusly_user():
    owner_username = demisto.args().get("owner")
    if owner_username:
        try:
            owner_info = demisto.executeCommand("getUserByUsername", {"username": owner_username})[0]
            owner_email = owner_info.get("EntryContext").get("UserByUsername").get("email")
            bonusly_user = json_lookup[owner_email]
            readable_output = "# Incident Owners Email \n" + owner_email + "\n # Bonusly User " + bonusly_user
            outputs = {"IncOwnerEmail": owner_email, "BonuslyUser": bonusly_user}
            return return_outputs(readable_output, outputs, owner_email)
        except Exception as ex:
            return_error(f"Error: {ex}")
    else:
        return_error("Error: Email for owner of incident was not found")  # noqa: RET503


if __name__ in ("__main__", "__builtin__", "builtins"):
    inc_owner_bonusly_user()

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