MattermostAskUser

Ask a user a question on Mattermost and expect a response. The response can also close a task (might be conditional) in a playbook.

Type

python

Pack

Mattermost

Source

import demistomock as demisto  # noqa: F401
from CommonServerPython import *  # noqa: F401

DATE_FORMAT = "%Y-%m-%dT%H:%M:%SZ"  # pragma: no cover


def main():
    res = demisto.executeCommand(
        "addEntitlement",
        {
            "persistent": demisto.get(demisto.args(), "persistent"),
            "replyEntriesTag": demisto.get(demisto.args(), "replyEntriesTag"),
        },
    )

    if isError(res[0]):
        demisto.results(res)
        sys.exit(0)
    entitlement = demisto.get(res[0], "Contents")

    option1 = demisto.get(demisto.args(), "option1")

    if not option1:
        option1 = "yes"
    option2 = demisto.get(demisto.args(), "option2")

    if not option2:
        option2 = "no"
    entitlementString = entitlement + "@" + demisto.investigation()["id"]

    args = demisto.args()
    lifetime = args.get("lifetime", "1 day")
    try:
        parsed_date = arg_to_datetime("in " + lifetime)
        assert parsed_date is not None, f"Could not parse in {lifetime}"
        expiry = datetime.strftime(parsed_date, DATE_FORMAT)
    except Exception:
        demisto.debug(f'Could not parse the argument "lifetime" , got {lifetime}. will use "in 1 day" instead')
        parsed_date = arg_to_datetime("in 1 day")
        assert parsed_date is not None
        expiry = datetime.strftime(parsed_date, DATE_FORMAT)
    default_response = args.get("default_response")
    reply = args.get("reply")

    if task := demisto.get(args, "task"):
        entitlementString += "|" + task

    message = f'**{args.get("message")}** - Please reply to this thread with `{option1}` or `{option2}`.'

    message_dict = json.dumps(
        {
            "message": message,
            "entitlement": entitlementString,
            "reply": reply,
            "expiry": expiry,
            "default_response": default_response,
        }
    )

    return_results(
        demisto.executeCommand(
            "send-notification",
            {
                "to": demisto.get(demisto.args(), "user"),
                "message": message_dict,
                "ignoreAddURL": "true",
                "mattermost_ask": True,
                "using-brand": "MattermostV2",
            },
        )
    )


if __name__ == "__builtin__" or __name__ == "builtins":
    main()

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