{
    "description": "FreshworksFreshservice - Outgoing Common Mapping",
    "feed": false,
    "id": "FreshworksFreshservice - Outgoing Common Mapping",
    "mapping": {
        "FreshworksFreshservice Ticket": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "assets": {
                    "simple": "freshworksfreshserviceassets"
                },
                "category": {
                    "simple": "freshworksfreshservicecategory"
                },
                "custom_fields": {
                    "simple": "freshworksfreshservicecustomfields"
                },
                "department_id": {
                    "simple": "freshworksfreshservicedepartmentid"
                },
                "description": {
                    "simple": "description"
                },
                "due_by": {
                    "simple": "freshworksfreshservicedueby"
                },
                "group_id": {
                    "simple": "freshworksfreshservicegroupid"
                },
                "impact": {
                    "simple": "freshworksfreshserviceimpact"
                },
                "priority": {
                    "simple": "freshworksfreshservicepriority"
                },
                "requester_id": {
                    "simple": "freshworksfreshservicerequesterid"
                },
                "status": {
                    "simple": "freshworksfreshserviceticketstatus"
                },
                "sub_category": {
                    "simple": "freshworksfreshservicesubcategory"
                },
                "tags": {
                    "simple": "freshworksfreshservicetags"
                },
                "ticket_type": {
                    "simple": "freshworksfreshserviceincidenttype"
                }
            }
        },
        "FreshworksFreshservice Change Request": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "agent_id": {
                    "simple": "freshworksfreshserviceagentid"
                },
                "assets": {
                    "simple": "freshworksfreshserviceassets"
                },
                "category": {
                    "simple": "freshworksfreshservicecategory"
                },
                "change_type": {
                    "simple": "freshworksfreshservicechangetype"
                },
                "department_id": {
                    "simple": "freshworksfreshservicedepartmentid"
                },
                "description": {
                    "simple": "description"
                },
                "due_by": {
                    "simple": "freshworksfreshservicedueby"
                },
                "group_id": {
                    "simple": "freshworksfreshservicegroupid"
                },
                "impact": {
                    "simple": "freshworksfreshserviceimpact"
                },
                "planned_end_date": {
                    "simple": "freshworksfreshserviceplannedenddate"
                },
                "planned_start_date": {
                    "simple": "freshworksfreshserviceplannedstartdate"
                },
                "priority": {
                    "simple": "freshworksfreshservicepriority"
                },
                "requester_id": {
                    "simple": "freshworksfreshservicerequesterid"
                },
                "risk": {
                    "simple": "freshworksfreshservicerisk"
                },
                "status": {
                    "simple": "freshworksfreshservicechangestatus"
                },
                "sub_category": {
                    "simple": "freshworksfreshservicesubcategory"
                },
                "ticket_type": {
                    "simple": "freshworksfreshserviceincidenttype"
                }
            }
        },
        "FreshworksFreshservice Problem Request": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "agent_id": {
                    "simple": "freshworksfreshserviceagentid"
                },
                "assets": {
                    "simple": "freshworksfreshserviceassets"
                },
                "category": {
                    "simple": "freshworksfreshservicecategory"
                },
                "custom_fields": {
                    "simple": "freshworksfreshservicecustomfields"
                },
                "department_id": {
                    "simple": "freshworksfreshservicedepartmentid"
                },
                "description": {
                    "simple": "description"
                },
                "due_by": {
                    "simple": "freshworksfreshservicedueby"
                },
                "group_id": {
                    "simple": "freshworksfreshservicegroupid"
                },
                "impact": {
                    "simple": "freshworksfreshserviceimpact"
                },
                "priority": {
                    "simple": "freshworksfreshservicepriority"
                },
                "requester_id": {
                    "simple": "freshworksfreshservicerequesterid"
                },
                "status": {
                    "simple": "freshworksfreshserviceproblemstatus"
                },
                "sub_category": {
                    "simple": "freshworksfreshservicesubcategory"
                },
                "ticket_type": {
                    "simple": "freshworksfreshserviceincidenttype"
                }
            }
        },
        "FreshworksFreshservice Release Request": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "agent_id": {
                    "simple": "freshworksfreshserviceagentid"
                },
                "assets": {
                    "simple": "freshworksfreshserviceassets"
                },
                "category": {
                    "simple": "freshworksfreshservicecategory"
                },
                "department_id": {
                    "simple": "freshworksfreshservicedepartmentid"
                },
                "description": {
                    "simple": "description"
                },
                "due_by": {
                    "simple": "freshworksfreshservicedueby"
                },
                "group_id": {
                    "simple": "freshworksfreshservicegroupid"
                },
                "planned_end_date": {
                    "simple": "freshworksfreshserviceplannedenddate"
                },
                "planned_start_date": {
                    "simple": "freshworksfreshserviceplannedstartdate"
                },
                "priority": {
                    "simple": "freshworksfreshservicepriority"
                },
                "release_type": {
                    "simple": "freshworksfreshservicereleasetype"
                },
                "status": {
                    "simple": "freshworksfreshservicereleasestatus"
                },
                "sub_category": {
                    "simple": "freshworksfreshservicesubcategory"
                },
                "ticket_type": {
                    "simple": "freshworksfreshserviceincidenttype"
                }
            }
        }
    },
    "name": "FreshworksFreshservice - Outgoing Common Mapping",
    "type": "mapping-outgoing",
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}