{
    "defaultIncidentType": "",
    "description": "Maps incoming GLPI incidents fields.",
    "feed": false,
    "id": "GLPI - Incoming Mapper",
    "mapping": {
        "GLPI Incident": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "GLPI Assigned To": {
                    "complex": {
                        "filters": [],
                        "root": "assigned_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Assigned To Group": {
                    "complex": {
                        "filters": [],
                        "root": "assigned_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Category": {
                    "simple": "itilcategories_id"
                },
                "GLPI Closing Date": {
                    "simple": "closedate"
                },
                "GLPI Description": {
                    "simple": "content"
                },
                "GLPI Impact": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "impact",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Internal Time To Own": {
                    "simple": "internal_time_to_own"
                },
                "GLPI Internal Time To Resolve": {
                    "simple": "internal_time_to_resolve"
                },
                "GLPI Opening Date": {
                    "simple": "date"
                },
                "GLPI Priority": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "priority",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Request Source": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "requesttypes_id",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "Helpdesk,E-Mail,Phone,Direct,Written,Other"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Requester": {
                    "complex": {
                        "filters": [],
                        "root": "requester_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Requester Group": {
                    "complex": {
                        "filters": [],
                        "root": "requester_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Solved Date": {
                    "simple": "solvedate"
                },
                "GLPI Status": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "status",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - New,2 - Processing (assigned),3 - Processing (planned),4 - Pending,5 - Solved,6 - Closed"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Ticket ID": {
                    "simple": "id"
                },
                "GLPI Time To Own": {
                    "simple": "time_to_own"
                },
                "GLPI Time To Resolve": {
                    "simple": "time_to_resolve"
                },
                "GLPI Type": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "type",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Incident,2 - Request"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Urgency": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "urgency",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Watcher": {
                    "complex": {
                        "filters": [],
                        "root": "watcher_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Watcher Group": {
                    "complex": {
                        "filters": [],
                        "root": "watcher_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "Ticket Closed Date": {
                    "complex": {
                        "filters": [],
                        "root": "closedate",
                        "transformers": [
                            {
                                "args": {
                                    "add_utc_timezone": {},
                                    "dayfirst": {
                                        "value": {
                                            "simple": "false"
                                        }
                                    },
                                    "fuzzy": {},
                                    "yearfirst": {}
                                },
                                "operator": "DateStringToISOFormat"
                            }
                        ]
                    }
                },
                "Ticket Opened Date": {
                    "complex": {
                        "filters": [],
                        "root": "date",
                        "transformers": [
                            {
                                "args": {
                                    "add_utc_timezone": {},
                                    "dayfirst": {
                                        "value": {
                                            "simple": "false"
                                        }
                                    },
                                    "fuzzy": {},
                                    "yearfirst": {}
                                },
                                "operator": "DateStringToISOFormat"
                            }
                        ]
                    }
                },
                "dbotMirrorDirection": {
                    "simple": "mirror_direction"
                },
                "dbotMirrorId": {
                    "simple": "id"
                },
                "dbotMirrorInstance": {
                    "simple": "mirror_instance"
                },
                "dbotMirrorTags": {
                    "simple": "mirror_tags"
                },
                "name": {
                    "simple": "name"
                }
            }
        },
        "GLPI Request": {
            "dontMapEventToLabels": false,
            "internalMapping": {
                "GLPI Assigned To": {
                    "complex": {
                        "filters": [],
                        "root": "assigned_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Assigned To Group": {
                    "complex": {
                        "filters": [],
                        "root": "assigned_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Category": {
                    "simple": "itilcategories_id"
                },
                "GLPI Closing Date": {
                    "simple": "closedate"
                },
                "GLPI Description": {
                    "simple": "content"
                },
                "GLPI Impact": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "impact",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Internal Time To Own": {
                    "simple": "internal_time_to_own"
                },
                "GLPI Internal Time To Resolve": {
                    "simple": "internal_time_to_resolve"
                },
                "GLPI Opening Date": {
                    "simple": "date"
                },
                "GLPI Priority": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "priority",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Request Source": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "requesttypes_id",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "Helpdesk,E-Mail,Phone,Direct,Written,Other"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Requester": {
                    "complex": {
                        "filters": [],
                        "root": "requester_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Requester Group": {
                    "complex": {
                        "filters": [],
                        "root": "requester_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Solved Date": {
                    "simple": "solvedate"
                },
                "GLPI Status": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "status",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - New,2 - Processing (assigned),3 - Processing (planned),4 - Pending,5 - Solved,6 - Closed"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Ticket ID": {
                    "simple": "id"
                },
                "GLPI Time To Own": {
                    "simple": "time_to_own"
                },
                "GLPI Time To Resolve": {
                    "simple": "time_to_resolve"
                },
                "GLPI Type": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "type",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Incident,2 - Request"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Urgency": {
                    "complex": {
                        "accessor": "",
                        "filters": [],
                        "root": "urgency",
                        "transformers": [
                            {
                                "args": {
                                    "input_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1,2,3,4,5,6"
                                        }
                                    },
                                    "mapped_values": {
                                        "isContext": false,
                                        "value": {
                                            "complex": null,
                                            "simple": "1 - Very low,2 - Low,3 - Medium,4 - High,5 - Very high,6 - Major"
                                        }
                                    }
                                },
                                "operator": "MapValuesTransformer"
                            }
                        ]
                    },
                    "simple": ""
                },
                "GLPI Watcher": {
                    "complex": {
                        "filters": [],
                        "root": "watcher_users",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "GLPI Watcher Group": {
                    "complex": {
                        "filters": [],
                        "root": "watcher_groups",
                        "transformers": [
                            {
                                "operator": "Stringify"
                            }
                        ]
                    }
                },
                "Ticket Closed Date": {
                    "complex": {
                        "filters": [],
                        "root": "closedate",
                        "transformers": [
                            {
                                "args": {
                                    "add_utc_timezone": {},
                                    "dayfirst": {
                                        "value": {
                                            "simple": "false"
                                        }
                                    },
                                    "fuzzy": {},
                                    "yearfirst": {}
                                },
                                "operator": "DateStringToISOFormat"
                            }
                        ]
                    }
                },
                "Ticket Opened Date": {
                    "complex": {
                        "filters": [],
                        "root": "date",
                        "transformers": [
                            {
                                "args": {
                                    "add_utc_timezone": {},
                                    "dayfirst": {
                                        "value": {
                                            "simple": "false"
                                        }
                                    },
                                    "fuzzy": {},
                                    "yearfirst": {}
                                },
                                "operator": "DateStringToISOFormat"
                            }
                        ]
                    }
                },
                "dbotMirrorDirection": {
                    "simple": "mirror_direction"
                },
                "dbotMirrorId": {
                    "simple": "id"
                },
                "dbotMirrorInstance": {
                    "simple": "mirror_instance"
                },
                "dbotMirrorTags": {
                    "simple": "mirror_tags"
                },
                "name": {
                    "simple": "name"
                }
            }
        },
        "dbot_classification_incident_type_all": {
            "dontMapEventToLabels": true,
            "internalMapping": {
                "Description": {
                    "complex": {
                        "filters": [],
                        "root": "content",
                        "transformers": []
                    }
                },
                "dbotMirrorDirection": {
                    "simple": "mirror_direction"
                },
                "dbotMirrorId": {
                    "simple": "id"
                },
                "dbotMirrorInstance": {
                    "simple": "mirror_instance"
                },
                "name": {
                    "simple": "name"
                }
            }
        }
    },
    "name": "GLPI - Incoming Mapper",
    "type": "mapping-incoming",
    "version": -1,
    "fromVersion": "6.2.0"
}