{ "id": "incident_gracase", "version": -1, "modified": "2021-09-14T14:09:14.412325036+05:30", "name": "GRA Case", "ownerOnly": false, "description": "GRA Case", "cliName": "gracase", "type": "shortText", "closeForm": false, "editForm": true, "required": false, "neverSetAsRequired": false, "isReadOnly": false, "useAsKpi": false, "locked": false, "system": false, "content": true, "group": 0, "hidden": false, "associatedToAll": false, "associatedTypes": [ "GRACase" ], "unmapped": false, "unsearchable": false, "caseInsensitive": true, "sla": 0, "threshold": 72, "fromVersion": "5.5.0" }