{ "associatedToAll": true, "caseInsensitive": true, "cliName": "servicenowsirstate", "closeForm": false, "content": true, "description": "The SIR ticket state", "editForm": true, "group": 0, "hidden": false, "id": "incident_servicenowsirstate", "isReadOnly": false, "locked": false, "name": "ServiceNow SIR State", "neverSetAsRequired": false, "ownerOnly": false, "required": false, "selectValues": [ "New", "Closed", "Cancelled", "Analysis", "Contain", "Eradicate", "Recover", "Review" ], "sla": 0, "system": false, "threshold": 72, "type": "singleSelect", "unmapped": false, "unsearchable": true, "useAsKpi": false, "version": -1, "fromVersion": "6.0.0", "supportedModules": [ "agentix", "xsiam" ] }