## Access to Cisco ESA - The username and password credentials are used to authenticate with the Cisco ESA API for the provided instance URL. - The user role should have access privilages to the following: - Email Reporting, Access to data from all Email Appliances, All Reports - Message Tracking, View Message Tracking - Quarantines, Quarantines Access - Spam Quarantine from Quarantine types list ## Time Zone - The time zone should be configured to GMT +00:00. - In the time zone configuration settings, set the following: - Region: GMT offset - Country: GMT - Time zone: GMT (GMT)