name: ServiceNow MCP
display: ServiceNow MCP
description: Use this integration to connect securely with a ServiceNow Model Context Protocol (MCP) server and access its tools in real time.
category: Case Management
provider: ServiceNow
sectionorder:
- Connect
commonfields:
  id: ServiceNow MCP
  version: -1
configuration:
  - name: instance_url
    section: Connect
    display: ServiceNow Instance URL
    type: 0
    required: true
    additionalinfo: |
      The ServiceNow instance URL (e.g., `https://dev12345.service-now.com`).
  - name: server_name
    section: Connect
    display: MCP Server Name
    type: 0
    defaultvalue: sn_mcp_server_default
    required: true
    additionalinfo: |
      The name of the MCP server on the ServiceNow instance. Use `sn_mcp_server_default` for the preconfigured Quickstart Server.
  - name: oauth_credentials
    type: 9
    display: Client ID
    displaypassword: Client Secret
    section: Connect
    required: true
    additionalinfo: |
      The Client ID and Client Secret from the OAuth Inbound Integration created on the ServiceNow instance.
  - name: auth_code
    type: 9
    displaypassword: Authorization code
    hiddenusername: true
    section: Connect
    additionalinfo: |
      Authorization code returned after running the `!servicenow-mcp-generate-login-url` command and authenticating.
  - name: redirect_uri
    section: Connect
    display: Redirect URI
    type: 0
    advanced: true
    defaultvalue: https://oproxy.demisto.ninja/authcode
    additionalinfo: |
      The redirect URI registered in the ServiceNow OAuth Inbound Integration. Must match the URI configured on the ServiceNow side.
  - name: insecure
    section: Connect
    display: Trust any certificate (not secure)
    type: 8
    advanced: true
script:
  commands:
  - arguments: []
    description: Retrieves a list of available tools in the ServiceNow MCP server.
    name: list-tools
    hidden: true
    outputs: []
  - arguments:
    - name: name
      description: The name of the tool to call.
      required: true
    - name: arguments
      description: Parameters for the tool execution.
    description: Calls a specific tool on the MCP server with optional input parameters.
    name: call-tool
    hidden: true
    outputs: []
  - description: Test the authentication configuration with the MCP server.
    name: servicenow-mcp-auth-test
  - description: Generate an authentication login URL.
    name: servicenow-mcp-generate-login-url
  script: '-'
  type: python
  subtype: python3
  dockerimage: demisto/mcp:1.0.0.10120494
  mcp: true
fromversion: 8.13.0
tests:
- No tests (auto formatted)