category: Case Management provider: TOPdesk commonfields: id: TOPdesk version: -1 configuration: - display: Server URL (e.g., https://topdesk.mydomain/tas/) name: url required: true type: 0 section: Connect - display: Username name: credentials required: true type: 9 section: Connect - display: Fetch incidents name: isFetch type: 8 required: false section: Collect - defaultvalue: '10' display: Maximum number of incidents per fetch name: max_fetch type: 0 required: false section: Collect - defaultvalue: 3 days display: First fetch time (