{ "description": "", "detailsV2": { "tabs": [ { "id": "summary", "name": "Legacy Summary", "type": "summary" }, { "hidden": false, "id": "wgzgih42iq", "name": "Email Threads", "sections": [ { "description": "Fill out boxes from top to bottom to construct and send email messages. You must enable the \"Show Empty Fields\" checkbox to see all needed fields.\nUse the \"Reply To Existing Thread\" workflow to respond to an existing email communication thread.\nUse the \"New Thread\" workflow to start a new email communication thread.", "displayType": "ROW", "h": 1, "hideName": false, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-886a2680-7d4b-11ec-b1bd-2dfbe894a946", "items": [], "maxW": 3, "minH": 1, "moved": false, "name": "Use this tab for email communications", "static": false, "w": 3, "x": 0, "y": 0 }, { "description": "Enter Email Recipients (required) and CC/BCC (optional).\n\nEnter a subject for the new email thread.", "displayType": "ROW", "h": 2, "hideName": false, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-d9807460-7d51-11ec-b1bd-2dfbe894a946", "items": [ { "endCol": 2, "fieldId": "emailnewrecipients", "height": 22, "id": "7d1f4950-7d54-11ec-b1bd-2dfbe894a946", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "addcctoemail", "height": 22, "id": "7cf21af0-882d-11ec-a871-d946f99f91ad", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "addbcctoemail", "height": 22, "id": "d6b4c600-882d-11ec-a871-d946f99f91ad", "index": 2, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "emailnewsubject", "height": 22, "id": "bc5c8e70-7d54-11ec-b1bd-2dfbe894a946", "index": 3, "sectionItemType": "field", "startCol": 0 } ], "maxW": 3, "minH": 1, "moved": false, "name": "Step 1 (New Thread)", "static": false, "w": 1, "x": 2, "y": 1 }, { "description": "Enter Email Body Text.\nMarkdown formatting will be converted to HTML when message is sent, but requires XSOAR 6.5+ to render here.", "displayType": "CARD", "h": 4, "hideName": false, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-0e0a2960-7d52-11ec-b1bd-2dfbe894a946", "items": [ { "endCol": 2, "fieldId": "emailnewbody", "height": 106, "id": "e2ee2090-7d5d-11ec-b8c5-4554d2e91d33", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "sendbodyasrawnomarkdown", "height": 26, "id": "4dcedb55-349c-4ed6-adb2-eccb613c3501", "index": 1, "sectionItemType": "field", "startCol": 0 } ], "maxW": 3, "minH": 1, "moved": false, "name": "Step 2 (New Thread)", "static": false, "w": 1, "x": 2, "y": 3 }, { "description": "Enter the thread number to reply to (see list to the left).\nAdd any additional recipients to include on CC", "displayType": "ROW", "h": 2, "hideName": false, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-b5e8dcd0-7d52-11ec-b1bd-2dfbe894a946", "items": [ { "endCol": 2, "fieldId": "emailselectedthread", "height": 22, "id": "49c3c930-7d56-11ec-b8c5-4554d2e91d33", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "addcctoemail", "height": 22, "id": "51fa9980-7d56-11ec-b8c5-4554d2e91d33", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "addbcctoemail", "height": 22, "id": "f4abd310-882d-11ec-a871-d946f99f91ad", "index": 2, 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"w": 1, "x": 1, "y": 3 }, { "h": 2, "hideName": true, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-2dcbc7d0-7d53-11ec-b1bd-2dfbe894a946", "items": [], "maxW": 3, "minH": 1, "moved": false, "name": "Incident Email Thread Summary", "query": "SummarizeEmailThreads", "queryType": "script", "static": false, "type": "dynamic", "w": 1, "x": 0, "y": 1 }, { "description": "", "displayType": "CARD", "h": 2, "hideItemTitleOnlyOne": false, "hideName": false, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-3de024e0-7d53-11ec-b1bd-2dfbe894a946", "items": [ { "endCol": 2, "fieldId": "emailselectedthread", "height": 53, "id": "59f1d020-7d53-11ec-b1bd-2dfbe894a946", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "args": { "key": { "simple": "EmailThreadUpdate" }, "value": { "complex": { "accessor": "emailselectedthread", "filters": [], "root": "incident", "transformers": [ { "args": { "applyIfEmpty": { "isContext": false }, "defaultValue": { "isContext": false, "value": { "simple": "0" } } }, "operator": "SetIfEmpty" } ] } } }, "buttonClass": "warning", "dropEffect": "move", "endCol": 2, "fieldId": "", "height": 53, "id": "9e9784f0-8928-11ec-b274-713bd603186c", "index": 1, "listId": "es2ik6qpfh-edsrfgt5ii-3de024e0-7d53-11ec-b1bd-2dfbe894a946", "name": "Click to Update Thread Viewer", "scriptId": "Set", "sectionItemType": "button", "startCol": 0 } ], "maxW": 3, "minH": 1, "moved": false, "name": "Select Thread To View", "static": false, "w": 1, "x": 0, "y": 3 }, { "h": 6, "hideName": true, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-6748bae0-7d53-11ec-b1bd-2dfbe894a946", "items": [], "maxW": 3, "minH": 1, "moved": false, "name": "Display Selected Email Thread", "query": "DisplayEmailHtmlThread", "queryType": "script", "static": false, "type": "dynamic", "w": 1, "x": 0, "y": 5 }, { "description": "Select attachments to include on the email to be sent (both New Threads and Replies to Existing Threads)\nClick the button to send your message when finished.", "displayType": "ROW", "h": 4, "hideItemTitleOnlyOne": true, "i": "wgzgih42iq-es2ik6qpfh-edsrfgt5ii-87317e70-7d56-11ec-b8c5-4554d2e91d33", "items": [ { "endCol": 4, "fieldId": "emailnewattachment", "height": 53, "id": "3142f6f0-8e9b-11ec-9c10-c3ee7e81d062", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "args": { "new_thread": { "simple": "false" } }, "buttonClass": "primary", "endCol": 2, "fieldId": "", "height": 44, "id": "645128f0-7d57-11ec-b8c5-4554d2e91d33", "index": 1, "name": "Reply To Thread", "scriptId": "SendEmailReply", "sectionItemType": "button", "startCol": 0 }, { "args": { "new_thread": { "simple": "true" } }, "buttonClass": "success", "endCol": 4, "fieldId": "", "height": 53, "id": "3eb6d900-7d57-11ec-b8c5-4554d2e91d33", "index": 2, "name": "Send New Email", "scriptId": "SendEmailReply", "sectionItemType": "button", "startCol": 2 } ], "maxW": 3, "minH": 1, "moved": false, "name": "Step 3: Add Attachments \u0026 Send Message", "static": false, "type": "", "w": 2, "x": 1, "y": 7 } ], "type": "custom" }, { "id": "caseinfoid", "name": "Incident Info", "sections": [ { "displayType": "ROW", "h": 2, "i": "es2ik6qpfh-caseinfoid-fce71720-98b0-11e9-97d7-ed26ef9e46c8", "isVisible": true, "items": [ { "endCol": 2, "fieldId": "type", "height": 22, "id": "incident-type-field", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "severity", "height": 22, "id": "incident-severity-field", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "owner", "height": 22, "id": "incident-owner-field", "index": 2, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "sourcebrand", "height": 22, "id": "incident-sourceBrand-field", "index": 4, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "sourceinstance", "height": 22, "id": "incident-sourceInstance-field", "index": 5, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "playbookid", "height": 22, "id": 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"childInv", "w": 1, "x": 2, "y": 6 }, { "displayType": "ROW", "h": 2, "i": "es2ik6qpfh-caseinfoid-4a31afa0-98ba-11e9-a519-93a53c759fe0", "maxW": 3, "moved": false, "name": "Evidence", "static": false, "type": "evidence", "w": 1, "x": 2, "y": 2 }, { "displayType": "ROW", "h": 2, "hideName": false, "i": "es2ik6qpfh-caseinfoid-7717e580-9bed-11e9-9a3f-8b4b2158e260", "maxW": 3, "moved": false, "name": "Team Members", "static": false, "type": "team", "w": 1, "x": 2, "y": 8 }, { "displayType": "ROW", "h": 2, "i": "es2ik6qpfh-caseinfoid-7ce69dd0-a07f-11e9-936c-5395a1acf11e", "maxW": 3, "moved": false, "name": "Indicators", "query": "", "queryType": "input", "static": false, "type": "indicators", "w": 2, "x": 0, "y": 4 }, { "displayType": "CARD", "h": 2, "i": "es2ik6qpfh-caseinfoid-ac32f620-a0b0-11e9-b27f-13ae1773d289", "items": [ { "endCol": 1, "fieldId": "occurred", "height": 22, "id": "incident-occurred-field", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 1, "fieldId": "dbotmodified", "height": 22, "id": "incident-modified-field", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "dbotduedate", "height": 22, "id": "incident-dueDate-field", "index": 2, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "dbotcreated", "height": 22, "id": "incident-created-field", "index": 0, "sectionItemType": "field", "startCol": 1 }, { "endCol": 2, "fieldId": "dbotclosed", "height": 22, "id": "incident-closed-field", "index": 1, "sectionItemType": "field", "startCol": 1 } ], "maxW": 3, "moved": false, "name": "Timeline Information", "static": false, "w": 1, "x": 0, "y": 2 }, { "displayType": "ROW", "h": 2, "i": "es2ik6qpfh-caseinfoid-88e6bf70-a0b1-11e9-b27f-13ae1773d289", "isVisible": true, "items": [ { "endCol": 2, "fieldId": "dbotclosed", "height": 22, "id": "incident-dbotClosed-field", "index": 0, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "closereason", "height": 22, "id": "incident-closeReason-field", "index": 1, "sectionItemType": "field", "startCol": 0 }, { "endCol": 2, "fieldId": "closenotes", "height": 22, "id": "incident-closeNotes-field", "index": 2, "sectionItemType": "field", "startCol": 0 } ], "maxW": 3, "moved": false, "name": "Closing Information", "static": false, "w": 1, "x": 0, "y": 6 }, { "displayType": "CARD", "h": 2, "i": "es2ik6qpfh-caseinfoid-e54b1770-a0b1-11e9-b27f-13ae1773d289", "isVisible": true, "items": [ { "endCol": 2, "fieldId": "details", "height": 22, "id": "incident-details-field", "index": 0, "sectionItemType": "field", "startCol": 0 } ], "maxW": 3, "moved": false, "name": "Investigation Data", "static": false, "w": 1, "x": 1, "y": 2 }, { "h": 2, "i": "es2ik6qpfh-caseinfoid-da7ac860-eac8-11ea-862d-9d68001b5e4b", "items": [], "maxW": 3, "minH": 1, "minW": 1, "moved": false, "name": "Mail Attachments", "query": { "categories": [ "attachments" ], "lastId": "", "pageSize": 100, "tags": [], "users": [] }, "queryType": 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"fieldId": "incident_roles", "isVisible": true } ], "isVisible": true, "name": "Basic Information", "query": null, "queryType": "", "readOnly": false, "type": "" }, { "description": "", "fields": [ { "fieldId": "incident_occurred", "isVisible": true }, { "fieldId": "incident_dbotcreated", "isVisible": true }, { "fieldId": "incident_dbotduedate", "isVisible": true }, { "fieldId": "incident_dbotmodified", "isVisible": true }, { "fieldId": "incident_dbottotaltime", "isVisible": true } ], "isVisible": true, "name": "Timeline Information", "query": null, "queryType": "", "readOnly": false, "type": "" }, { "description": "", "fields": [ { "fieldId": "incident_agentid", "isVisible": true }, { "fieldId": "incident_app", "isVisible": true }, { "fieldId": "incident_assignmentgroup", "isVisible": true }, { "fieldId": "incident_caller", "isVisible": true }, { "fieldId": "incident_commandline", "isVisible": true }, { "fieldId": "incident_country", "isVisible": true }, { "fieldId": "incident_dbotprediction", "isVisible": true }, { "fieldId": "incident_dbotpredictionprobability", "isVisible": true }, { "fieldId": "incident_destinationhostname", "isVisible": true }, { "fieldId": "incident_destinationip", "isVisible": true }, { "fieldId": "incident_destinationnetwork", "isVisible": true }, { "fieldId": "incident_destinationport", "isVisible": true }, { "fieldId": "incident_detectionsla", "isVisible": true }, { "fieldId": "incident_detectionurl", "isVisible": true }, { "fieldId": "incident_devicehash", "isVisible": true }, { "fieldId": "incident_devicename", "isVisible": true }, { "fieldId": "incident_escalation", "isVisible": true }, { "fieldId": "incident_eventid", "isVisible": true }, { "fieldId": "incident_eventtype", "isVisible": true }, { "fieldId": "incident_filehash", "isVisible": true }, { "fieldId": "incident_filename", "isVisible": true }, { "fieldId": "incident_filepath", "isVisible": true }, { "fieldId": "incident_filesize", "isVisible": true }, { "fieldId": "incident_firstname", "isVisible": true }, { "fieldId": "incident_investigationstage", "isVisible": true }, { "fieldId": "incident_lastname", "isVisible": true }, { "fieldId": "incident_logsource", "isVisible": true }, { "fieldId": "incident_macaddress", "isVisible": true }, { "fieldId": "incident_mobiledevicemodel", "isVisible": true }, { "fieldId": "incident_os", "isVisible": true }, { "fieldId": "incident_osversion", "isVisible": true }, { "fieldId": "incident_phonenumber", "isVisible": true }, { "fieldId": "incident_pid", "isVisible": true }, { "fieldId": "incident_protocol", "isVisible": true }, { "fieldId": "incident_remediationsla", "isVisible": true }, { "fieldId": "incident_sourcehostname", "isVisible": true }, { "fieldId": "incident_sourceip", "isVisible": true }, { "fieldId": "incident_sourcenetwork", "isVisible": true }, { "fieldId": "incident_sourceport", "isVisible": true }, { "fieldId": "incident_sourceusername", "isVisible": true }, { "fieldId": "incident_state", "isVisible": true }, { "fieldId": "incident_subcategory", "isVisible": true }, { "fieldId": "incident_tenantname", "isVisible": true }, { "fieldId": "incident_ticketcloseddate", "isVisible": true }, { "fieldId": "incident_ticketnumber", "isVisible": true }, { "fieldId": "incident_ticketopeneddate", "isVisible": true }, { "fieldId": "incident_timetoassignment", "isVisible": true }, { "fieldId": "incident_urlsslverification", "isVisible": true }, { "fieldId": "incident_useraccountcontrol", "isVisible": true } ], "isVisible": true, "name": "Custom Fields", "query": null, "queryType": "", "readOnly": false, "type": "" }, { "description": "", "fields": [ { "fieldId": "incident_labels", "isVisible": true } ], "isVisible": true, "name": "Labels", "query": null, "queryType": "", "readOnly": true, "type": "labels" } ] }, "name": "Email Threads", "fromVersion": "6.0.0", "system": false, "version": -1, "marketplaces": ["xsoar"] }