id: Create Jira Issue
version: -1
contentitemexportablefields:
  contentitemfields: {}
name: Create Jira Issue
description: "Create Jira issue allows you to open new issues.\nWhen creating the issue, you can decide to update based on on the issue's state, which will wait for the issue to resolve or close with StatePolling.\nAlternatively, you can select to mirror the Jira issue and incident fields.  To apply either of these options, set the SyncTicket value in the playbook inputs to one of the following options: \n1. StatePolling\n2. Mirror\n3. Leave Blank to use none\n\nWhen creating Jira issues through XSOAR, using the mirroring function, make sure that you exclude those issues when fetching incidents. To exclude these issues, tag the relevant issues with a dedicated label and exclude that label from the JQL query (Labels!=)."
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      id: e764c3a4-f26b-47ee-82e9-1e33da961f15
      version: -1
      name: Create Jira issue
      description: Creates a new issue in Jira.
      script: '|||jira-create-issue'
      type: regular
      iscommand: true
      brand: ""
    nexttasks:
      '#none#':
      - "15"
    scriptarguments:
      description:
        complex:
          root: inputs.Description
      issueTypeName:
        complex:
          root: inputs.IssueTypeName
      labels:
        complex:
          root: 'inputs.IssueLabel '
      projectKey:
        complex:
          root: inputs.ProjectKey
      summary:
        complex:
          root: inputs.Summary
      using:
        simple: ${inputs.InstanceName}
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      name: Done
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    type: condition
    task:
      id: bcb3872c-e94b-47df-87e0-0104d51ebeeb
      version: -1
      name: Mirror or State Polling?
      description: Check for a playbook input to indicate which sync mode was selected.
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      '#default#':
      - "8"
      Mirror:
      - "13"
      State Polling:
      - "14"
    separatecontext: false
    conditions:
    - label: Mirror
      condition:
      - - operator: isEqualString
          left:
            value:
              complex:
                root: inputs.SyncTicket
            iscontext: true
          right:
            value:
              simple: Mirror
    - label: State Polling
      condition:
      - - operator: isEqualString
          left:
            value:
              complex:
                root: inputs.SyncTicket
            iscontext: true
          right:
            value:
              simple: StatePolling
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    type: playbook
    task:
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      version: -1
      name: Mirror Jira Ticket
      description: Mirror Jira Ticket is designed to serve as a sub-playbook, which enables ticket mirroring with Jira.
      playbookName: Mirror Jira Ticket
      type: playbook
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
      - "8"
    scriptarguments:
      'FieldPolling ':
        complex:
          root: inputs.FieldPolling
      FieldPollingInterval:
        complex:
          root: inputs.PollingInterval
      FieldPollingTimeout:
        complex:
          root: inputs.PollingTimeout
      MirrorDirection:
        complex:
          root: inputs.MirrorDirection
      MirrorInstanceName:
        complex:
          root: inputs.InstanceName
      MirrorTags:
        complex:
          root: inputs.MirrorTags
      TicketId:
        complex:
          root: Ticket
          accessor: Id
    separatecontext: true
    loop:
      iscommand: false
      exitCondition: ""
      wait: 1
      max: 100
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    type: playbook
    task:
      id: d513362a-1605-4e4e-8b90-07c1d82f8310
      version: -1
      name: Jira Ticket State Polling
      description: |-
        Use Jira Incident State Polling as a sub-playbook when required to pause the execution of a master playbook until the Jira ticket state is either resolved or closed.
        This playbook implements polling by continuously running the jira-get-issue command until the state is either resolved or closed.
      playbookName: Jira Ticket State Polling
      type: playbook
      iscommand: false
      brand: ""
    nexttasks:
      '#none#':
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    scriptarguments:
      AdditionalPollingCommandName:
        complex:
          root: inputs.AdditionalPollingCommandName
      InstanceName:
        complex:
          root: inputs.InstanceName
      Interval:
        complex:
          root: inputs.PollingInterval
      TicketId:
        complex:
          root: Ticket
          accessor: Id
      Timeout:
        complex:
          root: inputs.PollingTimeout
    separatecontext: true
    loop:
      iscommand: false
      exitCondition: ""
      wait: 1
      max: 100
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    isoversize: false
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      version: -1
      name: Initial Update Incident with Jira Information
      description: Fetches an issue from Jira.
      script: '|||jira-get-issue'
      type: regular
      iscommand: true
      brand: ""
    nexttasks:
      '#none#':
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    scriptarguments:
      issueId:
        complex:
          root: Ticket
          accessor: Id
      using:
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    fieldMapping:
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      output:
        complex:
          root: Ticket
          accessor: Status
    - incidentfield: Jira Summary
      output:
        complex:
          root: Ticket
          accessor: Summary
    - incidentfield: Jira Reporter Name
      output:
        complex:
          root: Ticket
          accessor: Creator
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            args:
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          - operator: atIndex
            args:
              index:
                value:
                  simple: "0"
    - incidentfield: Jira Reporter Email
      output:
        complex:
          root: Ticket
          accessor: Creator
          transformers:
          - operator: split
            args:
              delimiter:
                value:
                  simple: (
          - operator: atIndex
            args:
              index:
                value:
                  simple: "1"
          - operator: replace
            args:
              limit: {}
              replaceWith: {}
              toReplace:
                value:
                  simple: )
    - incidentfield: Jira ID
      output:
        complex:
          root: Ticket
          accessor: Id
    - incidentfield: Jira Issue Key
      output:
        complex:
          root: Ticket
          accessor: Key
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    type: condition
    task:
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      version: -1
      name: Is Jira V2 integration enabled?
      description: Returns 'yes' if integration brand is available. Otherwise returns 'no'
      scriptName: IsIntegrationAvailable
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      "no":
      - "17"
      "yes":
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    scriptarguments:
      brandname:
        simple: jira-v2
    results:
    - brandInstances
    separatecontext: false
    view: |-
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        }
      }
    note: false
    timertriggers: []
    ignoreworker: false
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    quietmode: 0
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    id: "17"
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    type: condition
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      version: -1
      name: Is Jira V3 integration enabled?
      description: Returns 'yes' if integration brand is available. Otherwise returns 'no'
      scriptName: IsIntegrationAvailable
      type: condition
      iscommand: false
      brand: ""
    nexttasks:
      "no":
      - "8"
      "yes":
      - "3"
    scriptarguments:
      brandname:
        simple: Jira V3
    results:
    - brandInstances
    separatecontext: false
    continueonerrortype: ""
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system: true
view: |-
  {
    "linkLabelsPosition": {
      "16_3_yes": 0.52,
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      "9_14_State Polling": 0.64,
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inputs:
- key: Summary
  value: {}
  required: true
  description: Set the summary of the ticket.
  playbookInputQuery:
- key: Description
  value: {}
  required: false
  description: Set the description of the ticket.
  playbookInputQuery:
- key: ProjectKey
  value: {}
  required: true
  description: Jira Project Key
  playbookInputQuery:
- key: IssueTypeName
  value: {}
  required: true
  description: TaskName
  playbookInputQuery:
- key: SyncTicket
  value: {}
  required: false
  description: "Set the value of the desired sync method with Jira Issue. you can choose one of three options:\n1. StatePolling\n2. Mirror \n3. Blank for none \n\nGenericPolling polls for the state of the ticket and runs until the ticket state is either resolved or closed. \n\nMirror - You can use the Mirror option to perform a full sync with the Jira Ticket. The ticket data is synced automatically between Jira and Cortex xSOAR with the Jira mirror feature.\nIf this option is selected, FieldPolling is true by default. "
  playbookInputQuery:
- key: PollingInterval
  value: {}
  required: false
  description: |-
    Set interval time for the polling to run
    (In minutes)
  playbookInputQuery:
- key: PollingTimeout
  value: {}
  required: false
  description: |-
    Set the amount of time to poll the status of the ticket before declaring a timeout and resuming the playbook.
    (In minutes)
  playbookInputQuery:
- key: AdditionalPollingCommandName
  value: {}
  required: false
  description: "In this use case, Additional polling commands are relevant when using StatePolling, and there is more than one Jira instance. It will specify the polling command to use a specific instance to run on. \nIf so, please add \"Using\" to the value. \nThe playbook will then take the instance name as the instance to use. "
  playbookInputQuery:
- key: InstanceName
  value: {}
  required: false
  description: |
    Set the Jira Instance that will be used for mirroring/running polling commands.
  playbookInputQuery:
- key: MirrorDirection
  value:
    simple: Both
  required: false
  description: "Set the mirror direction, should be one of the following: \n1. In\n2. Out\n3. Both"
  playbookInputQuery:
- key: MirrorTags
  value:
    simple: comment,attachment
  required: false
  description: "Set tags for mirror comments and files to Jira.\nAs defined in the instance settings, by default it will be comment for comments mirroring and attachment for attachments mirroring. "
  playbookInputQuery:
- key: FieldPolling
  value: {}
  required: false
  description: |-
    Set the value to true or false to determine if the playbook will execute the FieldPolling sub playbook.
    This is useful when a playbook needs to wait for the Jira ticket to be resolved before continuing the parent playbook.
    FieldPolling will run until the ticket state is either resolved or closed
  playbookInputQuery:
- key: IssueLabel
  value: {}
  required: false
  description: |
    Add labels to the issue.
  playbookInputQuery:
outputs: []
tests:
- No test.
fromversion: 6.0.0
supportedModules:
- agentix
- xsiam