args:
- auto: PREDEFINED
  description: Type of ID.
  name: id_type
  predefined:
  - public_id
  - record_id
  required: true
- description: Public ID or record ID.
  name: id_value
  required: true
comment: This script is an example script of how to retrieve an incident from Cherwell. The script wraps the cherwell-get-business-object command of the cherwell integration. When writing your own script to get a business object, follow the instructions found in the configuration section of the script, but do not change the execution section.
commonfields:
  id: CherwellGetIncident
  version: -1
name: CherwellGetIncident
outputs:
- contextPath: Cherwell.BusinessObjects.RecordId
  description: Recoed ID
  type: String
- contextPath: Cherwell.BusinessObjects.PublicId
  description: Public ID
  type: String
- contextPath: Cherwell.BusinessObjects.Description
  description: Incident description
  type: String
- contextPath: Cherwell.BusinessObjects.Priority
  description: Incident ptiority
  type: Number
- contextPath: Cherwell.BusinessObjects.OwnedBy
  description: Incident owned by field
  type: String
- contextPath: Cherwell.BusinessObjects.Service
  description: Service needed for the incident
  type: String
- contextPath: Cherwell.BusinessObjects.CustomerDisplayName
  description: 'Incident reporting customer '
  type: String
- contextPath: Cherwell.BusinessObjects.CreatedDateTime
  description: Created date time
  type: Date
- contextPath: Cherwell.BusinessObjects.TotalTasks
  description: Total tasks for this incident
  type: Number
script: '-'
timeout: '0'
type: python
tags: [Cherwell]
dependson:
  must:
  - Cherwell|||cherwell-get-business-object
dockerimage: demisto/python3:3.12.13.10116658
subtype: python3
tests:
- Cherwell Example Scripts - test
fromversion: 5.0.0
skipprepare:
- script-name-incident-to-alert