str:
"""
Returns current time formatted in the requested timezone.
Falls back to UTC if timezone is invalid.
"""
try:
tz = ZoneInfo(tz_name)
except Exception:
demisto.debug(f"Invalid timezone '{tz_name}' provided. Falling back to UTC.")
tz = ZoneInfo("UTC")
return dt.now(tz).isoformat()
def get_query_window():
"""
Check if the user defined the list `XSOAR - Email Communication Days To Query` to give a custom value for the time
to query back for related incidents. If yes, use this value, else use the default value of 60 days.
"""
user_defined_time = demisto.executeCommand("getList", {"listName": "XSOAR - Email Communication Days To Query"})
if is_error(user_defined_time):
demisto.debug(
"Error occurred while trying to load the `XSOAR - Email Communication Days To Query` list. Using"
" the default query time - 60 days"
)
return "60 days"
try:
query_time = user_defined_time[0].get("Contents")
return f"{int(query_time)} days"
except ValueError:
demisto.error(
"Invalid input for number of days to query in the `XSOAR - Email Communication Days To Query` "
"list. Input should be a number only, representing the number of days to query back.\nUsing the "
"default query time - 60 days"
)
return "60 days"
def remove_html_conversation_history(email_html):
# Removing the conversation's history
for marker in QUOTE_MARKERS:
index = email_html.find(marker)
if index != -1:
email_html = f"{email_html[:index]}