{
"description": "Zendesk - Incoming Mapper",
"feed": false,
"id": "Zendesk - Incoming Mapper",
"mapping": {
"Zendesk Ticket": {
"dontMapEventToLabels": false,
"internalMapping": {
"Assigned User": {
"simple": "assignee"
},
"Child Process": {
"simple": "followup_ids"
},
"Description": {
"simple": "description"
},
"External System ID": {
"simple": "external_id"
},
"Source Created By": {
"simple": "submitter"
},
"Source Priority": {
"simple": "priority"
},
"Source Status": {
"simple": "status"
},
"Tags": {
"simple": "tags"
},
"Ticket Number": {
"simple": "id"
},
"Zendesk CC'd": {
"simple": "email_cc"
},
"Zendesk Collaborators": {
"simple": "collaborators"
},
"Zendesk Custom Fields": {
"simple": "custom_fields"
},
"Zendesk Followers": {
"simple": "followers"
},
"Zendesk Forum Id": {
"simple": "forum_topic_id"
},
"Zendesk Organization": {
"simple": "organization"
},
"Zendesk Problem Id": {
"simple": "problem_id"
},
"Zendesk Recipient": {
"simple": "recipient"
},
"Zendesk Requester": {
"simple": "requester"
},
"Zendesk Ticket Type": {
"simple": "type"
},
"name": {
"simple": "subject"
},
"severity": {
"simple": "severity"
},
"dbotMirrorInstance": {
"simple": "mirror_instance"
},
"dbotMirrorId": {
"simple": "mirror_id"
},
"dbotMirrorDirection": {
"simple": "mirror_direction"
},
"dbotMirrorLastSync": {
"simple": "mirror_last_sync"
},
"dbotMirrorTags": {
"simple": "mirror_tags"
},
"IncomingMirrorError": {
"simple": "incomming_mirror_error"
},
"Assignment Group": {
"simple": "group_id"
}
}
}
},
"name": "Zendesk - Incoming Mapper",
"type": "mapping-incoming",
"version": -1,
"fromVersion": "6.2.0",
"supportedModules": [
"agentix",
"xsiam"
]
}