ServiceNow Caller ID

ServiceNow Caller who opened the ticket.

ServiceNow shortText

Details

IDincident_servicenowcallerid
CLI Nameservicenowcallerid
TypeshortText
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableYes
{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "servicenowcallerid",
    "closeForm": false,
    "content": true,
    "description": "ServiceNow Caller who opened the ticket.",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowcallerid",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow Caller ID",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "required": false,
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "shortText",
    "unmapped": false,
    "unsearchable": false,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "5.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}