ServiceNow Priority

ServiceNow Ticket Priority

ServiceNow singleSelect

Details

IDincident_servicenowpriority
CLI Nameservicenowpriority
TypesingleSelect
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableYes

Select Values

  • 1 - Critical
  • 2 - High
  • 3 - Moderate
  • 4 - Low
  • 5 - Planning
{
    "associatedToAll": true,
    "breachScript": "",
    "caseInsensitive": true,
    "cliName": "servicenowpriority",
    "closeForm": false,
    "columns": null,
    "content": true,
    "defaultRows": null,
    "description": "ServiceNow Ticket Priority",
    "editForm": true,
    "fieldCalcScript": "",
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowpriority",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow Priority",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "placeholder": "",
    "required": false,
    "script": "",
    "selectValues": [
        "1 - Critical",
        "2 - High",
        "3 - Moderate",
        "4 - Low",
        "5 - Planning"
    ],
    "sla": 0,
    "system": false,
    "systemAssociatedTypes": null,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": false,
    "useAsKpi": false,
    "validationRegex": "",
    "version": -1,
    "fromVersion": "5.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}