ServiceNow Ticket ID

Details

ID	`incident_servicenowticketid`
CLI Name	`servicenowticketid`
Type	shortText
Version	-1
Required	No
Read Only	No
Use as KPI	No
Searchable	Yes

Associated Incident Types

Source

incidentfield-ServiceNow_Ticket_ID.json

Download History Raw

{
    "id": "incident_servicenowticketid",
    "version": -1,
    "modified": "2021-10-24T10:18:06.47687+03:00",
    "name": "ServiceNow Ticket ID",
    "ownerOnly": false,
    "cliName": "servicenowticketid",
    "type": "shortText",
    "closeForm": false,
    "editForm": true,
    "required": false,
    "neverSetAsRequired": false,
    "isReadOnly": false,
    "useAsKpi": false,
    "locked": false,
    "system": false,
    "content": true,
    "group": 0,
    "hidden": false,
    "openEnded": false,
    "associatedTypes": [
        "ServiceNow Ticket",
        "ServiceNow Create Ticket and Mirror"
    ],
    "associatedToAll": false,
    "unmapped": false,
    "unsearchable": false,
    "caseInsensitive": true,
    "sla": 0,
    "threshold": 72,
    "fromVersion": "5.5.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}