Triage SLA

The time it took to investigate and enrich incident information.

Details

ID	`incident_triagesla`
CLI Name	`triagesla`
Type	timer
Version	-1
Required	No
Read Only	Yes
Use as KPI	No
Searchable	Yes

Source

incidentfield-Triage_SLA.json

Download History Raw

{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "triagesla",
    "closeForm": false,
    "content": true,
    "editForm": false,
    "group": 0,
    "hidden": false,
    "id": "incident_triagesla",
    "description": "The time it took to investigate and enrich incident information.",
    "isReadOnly": true,
    "locked": false,
    "name": "Triage SLA",
    "neverSetAsRequired": false,
    "openEnded": false,
    "ownerOnly": false,
    "propagationLabels": [
        "all"
    ],
    "required": false,
    "sla": 30,
    "system": false,
    "threshold": 72,
    "type": "timer",
    "unmapped": false,
    "unsearchable": false,
    "useAsKpi": false,
    "version": -1,
	"fromVersion": "5.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}