Use Case Type

Select from pre-built templates or Out-of-the-Box Use Cases

Use Case Builder singleSelect

Details

IDincident_usecasetype
CLI Nameusecasetype
TypesingleSelect
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableNo

Select Values

  • New Use Case
  • Out-of-the-Box Use Case
  • Quick Start

Associated Incident Types

Source

incidentfield-Use_Case_Type.json
Download History Raw 
{
    "associatedToAll": false,
    "associatedTypes": [
        "Use Case Builder"
    ],
    "caseInsensitive": true,
    "cliName": "usecasetype",
    "closeForm": false,
    "content": true,
    "description": "Select from pre-built templates or Out-of-the-Box Use Cases",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_usecasetype",
    "isReadOnly": false,
    "locked": false,
    "name": "Use Case Type",
    "neverSetAsRequired": false,
    "openEnded": false,
    "ownerOnly": false,
    "required": false,
    "selectValues": [
        "New Use Case",
        "Out-of-the-Box Use Case",
        "Quick Start"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": true,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "6.8.0"
}