Ivanti Heat

Use the Ivanti Heat integration to manage issues and create Cortex XSOAR incidents from Ivanti Heat.

Case Management · Ivanti Heat

Configuration parameters

  • url — Server URL (e.g. https://example.net) (required)
  • token — API Token
  • token_creds —
  • isFetch — Fetch incidents
  • incidentType — Incident type
  • fetch_time — First fetch timestamp (<number> <time unit>, e.g., 12 hours, 7 days)
  • incident_name_field — The object field to use for incident name (required)
  • insecure — Trust any certificate (not secure)
  • proxy — Use system proxy settings

Commands (7)

  • ivanti-heat-object-attachment-download

    Gets attachments from business objects by attachment ID.

  • ivanti-heat-object-attachment-upload

    Uploads attachments to business objects.

  • ivanti-heat-object-create

    Creates business objects that are available out-of-the-box, such as a Change, Problem, Incident, or any custom defined business object.

  • ivanti-heat-object-delete

    Deletes a business object by record ID, such as a change, problem, or incident.

  • ivanti-heat-object-perform-action

    Performs quick actions on a business object. For example, close, clone, or resolve an incident or a problem.

  • ivanti-heat-object-update

    Updates details of a business object, such as a change, problem, or incident.

  • ivanti-heat-objects-list

    Fetches business object records based on the defined filter values.