jira-v2 Deprecated

Deprecated. Use the Atlassian Jira v3 integration instead

Case Management · Atlassian Jira

Configuration parameters

  • url — Jira URL, for example: https://demisto.atlassian.net/ (required)
  • username — Username (Basic Authentication)
  • password — Password (Deprecated - Use API token)
  • credentials —
  • consumerKey — Consumer key (OAuth 1.0)
  • accessToken — Access Token
  • privateKey — Private key (PKCS8 format)
  • query — Query (in JQL) for fetching incidents.
  • idOffset — Issue index to start fetching incidents from
  • insecure — Trust any certificate (not secure)
  • proxy — Use system proxy settings
  • isFetch — Fetch incidents
  • incoming_mirror — Mirror incoming incidents
  • incidentType — Incident type
  • fetchByCreated — Use created field to fetch incidents
  • outgoing_mirror — Mirror outgoing incidents
  • file_tag — File entry tag
  • comment_tag — Comment entry tag
  • fetch_comments — Fetch comments
  • fetch_attachments — Fetch attachments
  • APItoken — API token (Deprecated)
  • incidentFetchInterval — Incidents Fetch Interval

Commands (22)

  • get-mapping-fields

    Returns the fields to map. This method is only used for debugging.

  • get-modified-remote-data

    Available from Cortex XSOAR version 6.1.0. This command queries for incidents that were modified since the last update. This method is only used for debugging.

  • get-remote-data

    Gets remote data from a remote incident. This method is only used for debugging and does not update the current incident.

  • jira-add-user-to-project

    Adds the user to a project.

  • jira-append-to-field

    Modifies a specific field in an issue in Jira by appending to it instead of replacing its content. Field must be either of type string (appending by using ',') or array.

  • jira-create-issue

    Creates a new issue in Jira.

  • jira-delete-issue

    Deletes an issue in Jira.

  • jira-edit-issue

    Modifies an issue in Jira.

  • jira-get-comments

    Returns the comments added to a ticket.

  • jira-get-id-by-attribute

    Gets the account ID for a given user attribute.

  • jira-get-id-offset

    Returns the ID offset. For example the first issue ID.

  • jira-get-issue

    Fetches an issue from Jira.

  • jira-get-organizations

    Lists all the organizations.

  • jira-get-project-role

    Gets the information related to the role, including assigned users.

  • jira-get-specific-field

    Gets specific fields from a Jira issue and adds it to context dynamically.

  • jira-issue-add-comment

    Adds a new comment to an existing Jira issue.

  • jira-issue-add-link

    Creates (or updates) an issue link.

  • jira-issue-assign

    Edit the assignee of an existing issue.

  • jira-issue-query

    Queries Jira issues.

  • jira-issue-upload-file

    Uploads a file attachment to an issue.

  • jira-list-transitions

    Lists all possible transitions for a given ticket.

  • update-remote-system

    Gets incident changes. This method is only used for debugging and does not update the current incident.