Salesforce Fusion IAM

Integrate with Salesforce Fusion Identity Access Management service to execute CRUD (create, read, update, and delete) operations for employee lifecycle processes.

Authentication & Identity Management · Salesforce Fusion

Details

IDSalesforce Fusion IAM
ProviderSalesforce
CategoryAuthentication & Identity Management
From Version6.0.0
Docker Imagedemisto/python3:3.12.13.10116658
Supported ModulesAgentix XSIAM EDR Cortex Cloud Cloud Runtime Security

README

Integrate with Salesforce Fusion Identity Access Management service to execute CRUD (create, read, update, and delete) operations for employee lifecycle processes.
For more information, refer to the Identity Lifecycle Management article.

Configure Salesforce Fusion IAM in Cortex

Parameter Description Required
Base URL   True
User name   True
Password   True
Client ID   False
Client secret   False
Secret token   False
Allow creating users   False
Allow updating users   False
Allow enabling users   False
Allow disabling users   False
Automatically create user if not found in update command   False
Incoming Mapper   True
Outgoing Mapper Cortex XSOAR only parameter. False
Trust any certificate (not secure)   False
Use system proxy settings   False

Commands

You can execute these commands from the CLI, as part of an automation, or in a playbook.
After you successfully execute a command, a DBot message appears in the War Room with the command details.

iam-create-user


Creates a user.

Base Command

iam-create-user

Input

Argument Name Description Required
user-profile The User Profile indicator. Required
allow-enable When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. Optional

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-create-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\", \"surname\": \"Doe\"}

Human Readable Output

Create User Results (Salesforce Fusion IAM)

brand instanceName success active id username email details
Salesforce Fusion IAM Salesforce Fusion IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:54:30.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Salesforce Fusion”, “name”: “Salesforce Fusion”}}

iam-update-user


Updates an existing user with the data passed in the user-profile argument.

Base Command

iam-update-user

Input

Argument Name Description Required
user-profile The User Profile indicator. Required
allow-enable When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. Optional

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-update-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}

Human Readable Output

Update User Results (Salesforce Fusion IAM)

brand instanceName success active id username email details
Salesforce Fusion IAM Salesforce Fusion IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Salesforce Fusion”, “name”: “Salesforce Fusion”}}

iam-get-user


Retrieves a single user resource.

Base Command

iam-get-user

Input

Argument Name Description Required
user-profile The User Profile indicator. Required

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-get-user user-profile=`{\"email\": \"john.doe@example.com\"}`

Human Readable Output

Get User Results (Salesforce Fusion IAM)

brand instanceName success active id username email details
Salesforce Fusion IAM Salesforce Fusion IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Salesforce Fusion”, “name”: “Salesforce Fusion”}}

iam-disable-user


Disable an active user.

Base Command

iam-disable-user

Input

Argument Name Description Required
user-profile The User Profile indicator. Required

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-disable-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}

Human Readable Output

Disable User Results (Salesforce Fusion IAM)

brand instanceName success active id username email details
Salesforce Fusion IAM Salesforce Fusion IAM_instance_1 true false 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Salesforce Fusion”, “name”: “Salesforce Fusion”}}

Configuration parameters

  • url — Base URL (required)
  • credentials — User name (required)
  • client_id — Client ID
  • client_secret — Client secret
  • client_id_creds — Client ID
  • secret_token — Secret token
  • secret_token_creds
  • create_user_enabled — Allow creating users
  • update_user_enabled — Allow updating users
  • enable_user_enabled — Allow enabling users
  • disable_user_enabled — Allow disabling users
  • create_if_not_exists — Automatically create user if not found in update command
  • mapper_in — Incoming Mapper (required)
  • mapper_out — Outgoing Mapper
  • insecure — Trust any certificate (not secure)
  • proxy — Use system proxy settings

Commands (5)

  • get-mapping-fields

    Retrieves a User Profile schema, which holds all of the user fields within the application. Used for outgoing-mapping through the Get Schema option.

  • iam-create-user

    Creates a user.

  • iam-disable-user

    Disable an active user.

  • iam-get-user

    Retrieves a single user resource.

  • iam-update-user

    Updates an existing user with the data passed in the user-profile argument.

import traceback

import urllib3
from CommonServerPython import *

# Disable insecure warnings
urllib3.disable_warnings()

ERROR_CODES_TO_SKIP = [404]

""" GLOBAL VARIABLES """
URI_PREFIX = "/services/data/v51.0/"

"""CLIENT CLASS"""


class Client(BaseClient):
    """A client class that implements logic to authenticate with the application."""

    def __init__(
        self,
        base_url,
        verify=True,
        proxy=False,
        ok_codes=(),
        headers=None,
        auth=None,
        client_id=None,
        username=None,
        password=None,
        client_secret=None,
    ):
        super().__init__(base_url, verify, proxy, ok_codes, headers, auth)
        self.client_id = client_id
        self.client_secret = client_secret
        self.username = username
        self.password = password
        self.headers = headers if headers else {}
        self.headers["Authorization"] = f"Bearer {self.create_login()}"

    def create_login(self):
        uri = "/services/oauth2/token"
        params = {
            "client_id": self.client_id,
            "client_secret": self.client_secret,
            "username": self.username,
            "password": self.password,
            "grant_type": "password",
        }

        res = self._http_request(method="POST", url_suffix=uri, params=params, headers=self.headers)

        return res.get("access_token")

    def test(self):
        """Tests connectivity with the application."""

        uri = URI_PREFIX + "sobjects/User/testid"
        self._http_request(method="GET", url_suffix=uri, ok_codes=(200, 404), headers=self.headers)

    def get_user_by_id(self, user_id: str) -> Optional["IAMUserAppData"]:
        """Queries the user in the application using REST API by its ID, and returns an IAMUserAppData object
        that holds the user_id, username, is_active and app_data attributes given in the query response.

        :type user_id: ``str``
        :param user_id: ID of the user in the application.

        :return: An IAMUserAppData object if user exists, None otherwise.
        :rtype: ``Optional[IAMUserAppData]``
        """
        uri = f"{URI_PREFIX}sobjects/FF__Key_Contact__c/{user_id}"

        res = self._http_request(method="GET", url_suffix=uri, headers=self.headers)
        if res:
            email = res.get("Work_Email__c")
            username = res.get("Name")
            is_active = True

            return IAMUserAppData(user_id, username, is_active, res, email=email)
        return None

    def get_user(self, filter_name: str, filter_value: str) -> Optional["IAMUserAppData"]:
        if filter_name == "id":
            return self.get_user_by_id(filter_value)
        else:
            uri = f"{URI_PREFIX}parameterizedSearch"
            params = {
                "q": filter_value,
                "sobject": "FF__Key_Contact__c",
                "FF__Key_Contact__c.where": f"{filter_name}='{filter_value}'",
                "FF__Key_Contact__c.fields": "Id, FF__First_Name__c, FF__Last_Name__c, Work_Email__c, Name",
            }

        res = self._http_request(method="GET", url_suffix=uri, params=params, headers=self.headers)

        user_app_data = res.get("searchRecords", [])

        if user_app_data:
            user_id = user_app_data[0].get("Id")
            return self.get_user_by_id(user_id)
        return None

    def create_user(self, user_data: Dict[str, Any]) -> "IAMUserAppData":
        """Creates a user in the application using REST API.

        :type user_data: ``Dict[str, Any]``
        :param user_data: User data in the application format

        :return: An IAMUserAppData object that contains the data of the created user in the application.
        :rtype: ``IAMUserAppData``
        """
        uri = f"{URI_PREFIX}sobjects/FF__Key_Contact__c"
        res = self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers)
        user_id = res.get("id")
        email = res.get("Work_Email__c")
        username = res.get("Name")
        is_active = True

        return IAMUserAppData(user_id, username, is_active, res, email=email)

    def update_user(self, user_id: str, user_data: Dict[str, Any]):
        """Updates a user in the application using REST API.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :type user_data: ``Dict[str, Any]``
        :param user_data: User data in the application format

        :return: An IAMUserAppData object that contains the data of the updated user in the application.
        :rtype: ``IAMUserAppData``
        """
        uri = f"{URI_PREFIX}sobjects/FF__Key_Contact__c/{user_id}"
        params = {"_HttpMethod": "PATCH"}
        self._http_request(
            method="POST",
            url_suffix=uri,
            params=params,
            json_data=user_data,
            headers=self.headers,
            resp_type="response",
            ok_codes=(
                200,
                204,
            ),
        )

        return self.get_user_by_id(user_id)

    def enable_user(self, user_id: str):
        """Enables a user in the application using REST API.
        There is no action on the user for Salesforce Fusion instance needs to be taken.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :return: An IAMUserAppData object that contains the data of the user in the application.
        :rtype: ``IAMUserAppData``
        """

        return self.get_user_by_id(user_id)

    def disable_user(self, user_id: str) -> "IAMUserAppData":
        """Removes a user in the application using REST API.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :return: An IAMUserAppData object that contains the data of the user in the application.
        :rtype: ``IAMUserAppData``
        """

        uri = f"{URI_PREFIX}sobjects/FF__Key_Contact__c/{user_id}"

        res = self._http_request(
            method="DELETE",
            url_suffix=uri,
            headers=self.headers,
            ok_codes=(
                200,
                204,
            ),
            resp_type="response",
        )
        if res.status_code == 204:
            return IAMUserAppData(user_id, "", False, {})
        raise DemistoException(f"Could not delete user. Response was: {res}")

    def get_app_fields(self) -> Dict[str, Any]:
        """Gets a dictionary of the user schema fields in the application and their description.

        :return: The user schema fields dictionary
        :rtype: ``Dict[str, str]``
        """

        uri = f"{URI_PREFIX}sobjects/FF__Key_Contact__c/describe/"
        res = self._http_request(method="GET", url_suffix=uri, headers=self.headers)

        fields = res.get("fields", [])
        return {field.get("name"): field.get("label") for field in fields}

    @staticmethod
    def handle_exception(user_profile, e, action):
        """Handles failed responses from the application API by setting the User Profile object with the result.
            The result entity should contain the following data:
            1. action        (``IAMActions``)       The failed action                       Required
            2. success       (``bool``)             The success status                      Optional (by default, True)
            3. skip          (``bool``)             Whether or not the command was skipped  Optional (by default, False)
            3. skip_reason   (``str``)              Skip reason                             Optional (by default, None)
            4. error_code    (``Union[str, int]``)  HTTP error code                         Optional (by default, None)
            5. error_message (``str``)              The error description                   Optional (by default, None)

            Note: This is the place to determine how to handle specific edge cases from the API, e.g.,
            when a DISABLE action was made on a user which is already disabled and therefore we can't
            perform another DISABLE action.

        :type user_profile: ``IAMUserProfile``
        :param user_profile: The user profile object

        :type e: ``Union[DemistoException, Exception]``
        :param e: The exception object - if type is DemistoException, holds the response json object (`res` attribute)

        :type action: ``IAMActions``
        :param action: An enum represents the current action (GET, UPDATE, CREATE, DISABLE or ENABLE)
        """
        if isinstance(e, DemistoException) and e.res is not None:
            error_code = e.res.status_code

            if action == IAMActions.DISABLE_USER and error_code in ERROR_CODES_TO_SKIP:
                skip_message = "Users is already disabled or does not exist in the system."
                user_profile.set_result(action=action, skip=True, skip_reason=skip_message)

            try:
                resp = e.res.json()
                error_message = get_error_details(resp)
            except ValueError:
                error_message = str(e)
        else:
            error_code = ""
            error_message = str(e)

        user_profile.set_result(action=action, success=False, error_code=error_code, error_message=error_message)

        demisto.error(traceback.format_exc())


"""HELPER FUNCTIONS"""


def get_error_details(res: Dict[str, Any]) -> str:
    """Parses the error details retrieved from the application and outputs the resulted string.

    :type res: ``Dict[str, Any]``
    :param res: The error data retrieved from the application.

    :return: The parsed error details.
    :rtype: ``str``
    """
    message, details = "Couldn't find details for the error", ""
    if isinstance(res, list):
        res = res[0]
    if isinstance(res, dict):
        message = res.get("message", "No error message was supplied")
        details = res.get("detail", "No details regarding the error were supplied")
    return f"{message}: {details}"


"""COMMAND FUNCTIONS"""


def test_module(client: Client):
    """Tests connectivity with the client."""

    client.test()
    return_results("ok")


def get_mapping_fields(client: Client) -> GetMappingFieldsResponse:
    """Creates and returns a GetMappingFieldsResponse object of the user schema in the application

    :param client: (Client) The integration Client object that implements a get_app_fields() method
    :return: (GetMappingFieldsResponse) An object that represents the user schema
    """
    app_fields = client.get_app_fields()
    incident_type_scheme = SchemeTypeMapping(type_name=IAMUserProfile.DEFAULT_INCIDENT_TYPE)

    for field, description in app_fields.items():
        incident_type_scheme.add_field(field, description)

    return GetMappingFieldsResponse([incident_type_scheme])


def main():
    user_profile = None
    params = demisto.params()
    base_url = urljoin(params["url"].strip("/"))
    client_id = params.get("client_id_creds", {}).get("identifier") or params.get("client_id")
    client_secret = params.get("client_id_creds", {}).get("password") or params.get("client_secret")
    username = params.get("credentials", {}).get("identifier")
    password = params.get("credentials", {}).get("password")
    secret_token = params.get("secret_token_creds", {}).get("password") or params.get("secret_token")
    mapper_in = params.get("mapper_in")
    mapper_out = params.get("mapper_out")
    verify_certificate = not params.get("insecure", False)
    proxy = params.get("proxy", False)
    command = demisto.command()
    args = demisto.args()

    is_create_enabled = params.get("create_user_enabled")
    is_enable_enabled = params.get("enable_user_enabled")
    is_disable_enabled = params.get("disable_user_enabled")
    is_update_enabled = params.get("update_user_enabled")
    create_if_not_exists = params.get("create_if_not_exists")

    iam_command = IAMCommand(
        is_create_enabled,
        is_enable_enabled,
        is_disable_enabled,
        is_update_enabled,
        create_if_not_exists,
        mapper_in,
        mapper_out,
        get_user_iam_attrs=["id", "Name", "Work_Email__c"],
    )

    headers = {
        "Content-Type": "application/json",
        "Accept": "application/json",
    }

    client = Client(
        base_url=base_url,
        verify=verify_certificate,
        proxy=proxy,
        headers=headers,
        ok_codes=(200, 201),
        client_id=client_id,
        client_secret=client_secret,
        username=username,
        password=password + secret_token if password and secret_token else None,
    )

    demisto.debug(f"Command being called is {command}")

    """CRUD commands"""

    if command == "iam-get-user":
        user_profile = iam_command.get_user(client, args)

    elif command == "iam-create-user":
        user_profile = iam_command.create_user(client, args)

    elif command == "iam-update-user":
        user_profile = iam_command.update_user(client, args)

    elif command == "iam-disable-user":
        user_profile = iam_command.disable_user(client, args)

    if user_profile:
        return_results(user_profile)

    """non-CRUD commands"""

    try:
        if command == "test-module":
            test_module(client)

        elif command == "get-mapping-fields":
            return_results(get_mapping_fields(client))

    except Exception as exc:
        # For any other integration command exception, return an error
        return_error(f"Failed to execute the {command} command.\nError: {exc}")


from IAMApiModule import *  # noqa E402

if __name__ in ("__main__", "__builtin__", "builtins"):  # pragma: no cover
    main()