ServiceNow Create Ticket and Mirror

Details

ID	`ServiceNow Create Ticket and Mirror`
Group	incident
Version	-1
From Version	6.0.0
Layout Structure

Legacy Summary 0 sections
No sections defined.
ServiceNow 7 sections
Snow Ticket Information

Field ID	Position
servicenowticketnumber	Col 0-2, Height: 22
servicenowstate	Col 0-2, Height: 22
servicenowopeneddate	Col 0-2, Height: 22
servicenowduedate	Col 0-2, Height: 22
servicenowcaller	Col 0-2, Height: 22
servicenowcategory	Col 0-2, Height: 22
servicenowdescription	Col 0-2, Height: 44
servicenowticketid	Col 0-2, Height: 22
Snow Ticket Close Notes

Field ID	Position
servicenowcloseddate	Col 0-2, Height: 22
servicenowresolvedtime	Col 0-2, Height: 22
servicenowresolutionnotes	Col 0-2, Height: 22
servicenowresolutioncode	Col 0-2, Height: 22
servicenowclosedby	Col 0-2, Height: 22
Snow Ticket Handling

Field ID	Position
servicenowassignmentgroup	Col 0-2, Height: 22
servicenowassignedto	Col 0-2, Height: 22
servicenowescalation	Col 0-2, Height: 22
servicenowpriority	Col 0-2, Height: 22
servicenowimpact	Col 0-2, Height: 22
servicenowseverity	Col 0-2, Height: 22
servicenowurgency	Col 0-2, Height: 22
Snow Ticket Status

Attachments

ServiceNow Comments and Work Notes

Add Comments and Work Notes to ServiceNow

Field ID	Position
—	Col 0-2, Height: 44
—	Col 0-2, Height: 44
War Room 0 sections
No sections defined.
Work Plan 0 sections
No sections defined.
Evidence Board 0 sections
No sections defined.
Related Incidents 0 sections
No sections defined.
Canvas 0 sections
No sections defined.
Source

layoutscontainer-ServiceNow_Create_Ticket_and_Mirror.json
Download History Raw
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                "isVisible": true,
                "name": "Basic Information",
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                "readOnly": false,
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            {
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    "group": "incident",
    "id": "ServiceNow Create Ticket and Mirror",
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                    },
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                        "isVisible": true
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                        "isVisible": true
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                    },
                    {
                        "fieldId": "incident_detectionurl",
                        "isVisible": true
                    },
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                        "fieldId": "incident_devicehash",
                        "isVisible": true
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                    {
                        "fieldId": "incident_devicename",
                        "isVisible": true
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                        "isVisible": true
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                    },
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                    {
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                    {
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                    {
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                    },
                    {
                        "fieldId": "incident_servicenowcallerid",
                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowdescription",
                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowescalation",
                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenownotify",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowopeneddate",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowpriority",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowresolutionnotes",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowresolvedtime",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowseverity",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowstate",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowticketnumber",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_servicenowurgency",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_sourcehostname",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_sourceip",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_sourcenetwork",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_sourceport",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_sourceusername",
                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
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                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_tenantname",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_ticketcloseddate",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_ticketnumber",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_ticketopeneddate",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_timetoassignment",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_urlsslverification",
                        "isVisible": true
                    },
                    {
                        "fieldId": "incident_useraccountcontrol",
                        "isVisible": true
                    }
                ],
                "isVisible": true,
                "name": "Custom Fields",
                "query": null,
                "queryType": "",
                "readOnly": false,
                "type": ""
            },
            {
                "description": "",
                "fields": [
                    {
                        "fieldId": "incident_labels",
                        "isVisible": true
                    }
                ],
                "isVisible": true,
                "name": "Labels",
                "query": null,
                "queryType": "",
                "readOnly": true,
                "type": "labels"
            }
        ]
    },
    "name": "ServiceNow Create Ticket and Mirror",
    "quickView": {
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                        "isVisible": true
                    },
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                    {
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                        "fieldId": "incident_dbotstatus",
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                    {
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                    {
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                    },
                    {
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                    },
                    {
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                ],
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