IncidentState

This script is used as dynamic section to desplay in the layout one of the incident state.

Type

python

Pack

Change_Management

Source

import demistomock as demisto  # noqa: F401
from CommonServerPython import *  # noqa: F401

COLORS = {
    "1 - Request Was Approved": "#1DB846",  # (success green)
    "2 - Request Was Submitted": "#7995D4",  # (royal blue)
    "3 - Awaiting Request Owner Validation": "#EF9700",  # (warning orange)
    "4 - FW Policy Was Updated": "#009933",  # (polo)
    "5 - Request Was Rejected": "#D13C3C",  # (alert-red)
}

TEXT = {
    "1 - Request Was Approved": "Request Was Approved",
    "2 - Request Was Submitted": "Request Was Submitted",
    "3 - Awaiting Request Owner Validation": "Awaiting Request Owner Validation",
    "4 - FW Policy Was Updated": "FW Policy Was Updated",
    "5 - Request Was Rejected": "Request Was Rejected",
}


incident = demisto.incidents()
incident_state = incident[0].get("CustomFields", {}).get("state")

try:
    text_color = COLORS[incident_state]
    text_content = TEXT[incident_state]
except Exception as e:
    demisto.debug(f"SnowIncidentStatus debug - state is: {incident_state}\n{e}")
    text_color = "#000000"
    text_content = "Pending Update"


html = f"<div style='color:{text_color};text-align:center;font-size:32px;'><h1>{text_content}</h1></div>"
demisto.results({"ContentsFormat": formats["html"], "Type": entryTypes["note"], "Contents": html})

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