Case Management - Generic

This playbook executes when no other playbook is associated with an incident. It enriches indicators in an incident using one or more integrations.

CaseManagement-Generic · 9 tasks · 0 inputs · 0 outputs

Commands used

closeInvestigation extractIndicators

Flowchart

yes Start Start Investigate Investigate Extract indicators from incident - extractIndicators Extract indicators from i... extractIndicators Done Done Close Incident - closeInvestigation Close Incident closeInvestigation Is an Owner already assigned? Is an Owner already assig... Calculate Severity - Standard - Calculate Severity - Standard Calculate Severity - Stan... Calculate Severity - Standard Start Time to Assignment Timer Start Time to Assignment ... Start Remediation SLA Timer Start Remediation SLA Timer