Prisma Access - Connection Health Check

Use the Prisma Access integration to run SSH CLI commands and query the connection states for all tunnels. If any tunnels are down - the playbook escalates to a manual task for remediation and provides recommendations on next steps in the task description. The playbook can be run as a job, or triggered from an incoming event to confirm an initial suspicion (such as a tunnel log from Cortex Data Lake) to validate that the issue still exists.

Palo Alto Networks - Strata Cloud Manager · 9 tasks · 0 inputs · 0 outputs

Commands used

closeInvestigation prisma-access-query

Flowchart

yes yes Start Start Prisma Access - Get Service Connection Status - prisma-access-query Prisma Access - Get Servi... prisma-access-query Prisma Access - Get Firewall Status - prisma-access-query Prisma Access - Get Firew... prisma-access-query Any tunnels down? Any tunnels down? Close incident - closeInvestigation Close incident closeInvestigation Is Prisma Access Enabled? Is Prisma Access Enabled? Done Done Query Prisma Access Query Prisma Access Investigate and remediate tunnel issue Investigate and remediate...