Dedup - Generic Deprecated Hidden

Deprecated. Use "Dedup - Generic v2" playbook instead. This playbook identifies duplicate incidents using one of the supported methods.

Deprecated Content (Deprecated) · 8 tasks · 7 inputs · 2 outputs

Inputs

  • DuplicateMethod — Select a method for identifying duplicate incidents. Can be "ml", "rules", or "text".
  • DuplicateThreshold — The similarity threshold to consider an incident as a duplicate (0-1), where "1" is a duplicate and "0" is not a duplicate. Use this argument in the ML or text methods. A si
  • TimeFrameHours — The time frame (in hours) in which to check for duplicate incident candidates.
  • IgnoreCloseIncidents — Whether to ignore closed incidents. Can be "yes" or "no".
  • MaxNumberOfCandidates — The maximum number of candidates to check for duplication.
  • CloseAsDuplicate — Whether to close incidents identified as duplicates. Can be "true" or "false".
  • TimeField — The Time field by which to query past incidents to check for duplicate incident candidates. Values: created, occurred, modified

Outputs

  • isSimilarIncidentFound — Whether a similar incident was found? Can be "true" or "false".
  • similarIncident — The similar incident.

Flowchart

ml rules text yes Start Start Select method to identify duplicates Select method to identify... Identify duplicates by text - FindSimilarIncidentsByText Identify duplicates by text FindSimilarIncidentsByText Check if duplicates were found Check if duplicates were ... Identify similar incidents using rules - FindSimilarIncidents Identify similar incident... FindSimilarIncidents Identify duplicates using ML - GetDuplicatesMlv2 Identify duplicates using ML GetDuplicatesMlv2 Close investigation as duplicate - CloseInvestigationAsDuplicate Close investigation as du... CloseInvestigationAsDuplicate Done Done