FindSimilarIncidents Deprecated

Deprecated. Use DBotFindSimilarIncidents instead. Finds similar incidents by common incident keys, labels, custom fields or context keys. It's highly recommended to use incident keys if possible (e.g., "type" for the same incident type). For best performance, it's recommended to avoid using context keys if possible (for example, if the value also appears in a label key, use label). This automation runs using the default Limited User role, unless you explicitly change the permissions. For more information, see the section about permissions here: - For Cortex XSOAR 6 see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations - For Cortex XSOAR 8 Cloud see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script - For Cortex XSOAR 8.7 On-prem see https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script

python · Common Scripts

README

Deprecated. Use DBotFindSimilarIncidents instead.

Finds similar incidents by common incident keys, labels, custom fields or context keys.
It’s highly recommended to use incident keys if possible (e.g., “type” for the same incident type).
For best performance, it’s recommended to avoid using context keys if possible (for example, if the value also appears in a label key, use label).

This automation runs using the default Limited User role, unless you explicitly change the permissions.
For more information, see the section about permissions here: For Cortex XSOAR 6, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/6.x/Cortex-XSOAR-Playbook-Design-Guide/Automations for Cortex XSOAR 8 Cloud, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8/Cortex-XSOAR-Cloud-Documentation/Create-a-script for Cortex XSOAR 8 On-prem, see the https://docs-cortex.paloaltonetworks.com/r/Cortex-XSOAR/8.7/Cortex-XSOAR-On-prem-Documentation/Create-a-script.

Script Data


Name Description
Script Type python2
Tags dedup, duplicate, incidents
Cortex XSOAR Version 5.0.0

Used In


This script is used in the following playbooks and scripts.

  • Cortex XDR incident handling v2
  • DeDup incidents
  • Dedup - Generic
  • Dedup - Generic v2
  • Dedup - Generic v3
  • Handle Darktrace Model Breach
  • JOB - Integrations and Incidents Health Check
  • Palo Alto Networks - Endpoint Malware Investigation v2
  • Palo Alto Networks - Endpoint Malware Investigation v3
  • Shift handover

Inputs


Argument Name Description
similarIncidentKeys A comma-separated list of identical incident keys.
similarLabelsKeys A comma-separated list of similar label keys. Comma separated value. Also supports allowing X different words between labels, within the following way: label_name:X, where X is the number of words. X can also be ‘*’ for contains. For example: the value “Email/subject:*” will consider email subject similar, if one is substring of the other.
similarContextKeys A comma-separated list of similar context keys. Also supports allowing X different words between values (see the labels description).
similarCustomFields A comma-separated list of Similar custom fields keys. Also supports allowing X different words between values (see the labels description).
ignoreClosedIncidents Whether to ignore closed incidents as duplicate candidates. Can be “yes” (ignore) or “no” (don’t ignore). The default value is “yes”.
maxNumberOfIncidents Maximum number of incidents to query.
hoursBack Query incidents in the last X hours. Supports float value.
timeField Filter incidents by this time field.
maxResults Maximum number of results to display.
similarIncidentFields A comma-separated list of similar incident fields keys. Also supports allowing X different words between values (see the labels description).
filterQuery Use this query condition when fetching duplicate incidents.
incidentFieldsAppliedCondition The condition to apply between incident fields. Can be “OR” or “AND”. This will apply only for fields with “exact match”.
skipMissingValues Whether to skip the incident if it does not have specific key. Can be “yes” (skip) or “no” (don’t skip). The default value is “yes”. WARNING: if no fields exist in the incident, random incidents might be returned as results due to the empty condition.

Outputs


Path Description Type
similarIncident.rawId Similar incident ID. string
isSimilarIncidentFound Whether a similar incident was found (“true” or “false”). boolean
similarIncident Similar incident. unknown
similarIncident.name Similar incident name. string