MTTR by Type (in minutes)

Shows changes in Mean Time to Resolution (in minutes), over time, while differentiating between incident types.

Details

ID	`mttr-by-type-minutes`
Widget Type	line
Data Type	incidents
From Version	5.0.0
Predefined	Yes

Query

-category:job and status:closed

Source

widget-MttrByTypeInMinutes.json

Download History Raw

{
 "id": "mttr-by-type-minutes",
 "version": -1,
 "fromVersion": "5.0.0",
 "name": "MTTR by Type (in minutes)",
 "dataType": "incidents",
 "widgetType": "line",
 "query": "-category:job and status:closed",
 "isPredefined": true,
 "dateRange": {
  "fromDate": "0001-01-01T00:00:00Z",
  "toDate": "0001-01-01T00:00:00Z",
  "period": {
   "byTo": "",
   "byFrom": "days",
   "toValue": null,
   "fromValue": 7,
   "field": ""
  }
 },
 "params": {
  "keys": [
   "avg|openDuration / 60"
  ],
  "groupBy": [
   "occurred(d)",
   "rawType"
  ],
  "timeFrame": "minutes"
 },
 "description": "Shows changes in Mean Time to Resolution (in minutes), over time, while differentiating between incident types."
}