BMC ITSM Classifier
BMC Helix ITSM Classification
Details
| ID | BMC ITSM Classifier |
|---|---|
| Type | classification |
| Version | -1 |
| From Version | 6.2.0 |
| Default Incident Type | — |
| Feed | No |
Key Type Map
| Key | Incident Type |
|---|---|
change request |
BMC Change-Request |
incident |
BMC Incident |
known error |
BMC Problem – Known Error |
problem investigation |
BMC Problem Investigation incident |
service request |
BMC Service Request |
task |
BMC Task |