BMCHelixRemedyforce - Incoming Mapper

{
 "name": "BMCHelixRemedyforce - Incoming Mapper",
 "type": "mapping-incoming",
 "defaultIncidentType": "Bmc Remedyforce Service Request",
 "id": "BMCHelixRemedyforce - mapper",
 "description": "Maps incoming BMC Helix Remdey force incidents fields.",
 "mapping": {
  "Bmc Remedyforce Incident": {
   "dontMapEventToLabels": false,
   "internalMapping": {
    "Bmc Remedyforce Broadcast": {
     "complex": null,
     "simple": "BMCServiceDesk__FKBroadcast__r.Name"
    },
    "Bmc Remedyforce Category": {
     "complex": null,
     "simple": "BMCServiceDesk__Category_ID__c"
    },
    "Bmc Remedyforce Client Account": {
     "complex": null,
     "simple": "BMCServiceDesk__Client_Account__c"
    },
    "Bmc Remedyforce Client Name": {
     "complex": null,
     "simple": "BMCServiceDesk__Client_Name__c"
    },
    "Bmc Remedyforce Configuration Item \/ Asset": {
     "complex": null,
     "simple": "BMCServiceDesk__FKBMC_BaseElement__r.Name"
    },
    "Bmc Remedyforce Created Date": {
     "complex": null,
     "simple": "CreatedDate"
    },
    "Bmc Remedyforce Description": {
     "complex": null,
     "simple": "BMCServiceDesk__incidentDescription__c"
    },
    "Bmc Remedyforce Due Date": {
     "complex": null,
     "simple": "BMCServiceDesk__dueDateTime__c"
    },
    "Bmc Remedyforce ID": {
     "complex": null,
     "simple": "Id"
    },
    "Bmc Remedyforce Impact": {
     "complex": null,
     "simple": "BMCServiceDesk__Impact_Id__c"
    },
    "Bmc Remedyforce Last Modified Date": {
     "complex": null,
     "simple": "BmcLastModifiedDate"
    },
    "Bmc Remedyforce Opened Date": {
     "complex": null,
     "simple": "BMCServiceDesk__openDateTime__c"
    },
    "Bmc Remedyforce Outage End": {
     "complex": null,
     "simple": "BMCServiceDesk__outageTo__c"
    },
    "Bmc Remedyforce Outage Start": {
     "complex": null,
     "simple": "BMCServiceDesk__outageFrom__c"
    },
    "Bmc Remedyforce Responded Date": {
     "complex": null,
     "simple": "BMCServiceDesk__respondedDateTime__c"
    },
    "Bmc Remedyforce Service": {
     "complex": null,
     "simple": "BMCServiceDesk__FKBusinessService__r.Name"
    },
    "Bmc Remedyforce Service Offering": {
     "complex": null,
     "simple": "BMCServiceDesk__FKServiceOffering__r.Name"
    },
    "Bmc Remedyforce Staff": {
     "complex": null,
     "simple": "BMCServiceDesk__FKOpenBy__r.Name"
    },
    "Bmc Remedyforce Status": {
     "complex": null,
     "simple": "BMCServiceDesk__Status_ID__c"
    },
    "Bmc Remedyforce Template": {
     "complex": null,
     "simple": "BMCServiceDesk__FKTemplate__r.Name"
    },
    "Bmc Remedyforce Urgency": {
     "complex": null,
     "simple": "BMCServiceDesk__Urgency_ID__c"
    },
    "Bmc Remedyforce Queue": {
     "complex": null,
     "simple": "BMCServiceDesk__queueName__c"
    },
    "Bmc Remedyforce Resolution": {
     "complex": null,
     "simple": "BMCServiceDesk__incidentResolution__c"
    },
    "Bmc Remedyforce Closed Date": {
     "complex": null,
     "simple": "BMCServiceDesk__closeDateTime__c"
    },
    "severity": {
     "complex": null,
     "simple": "Bmc Severity"
    },
    "Bmc Remedyforce Attachment(s)": {
     "complex": null,
     "simple": "Attachments"
    },
    "Bmc Remedyforce Note(s)": {
     "complex": null,
     "simple": "Notes"
    }
   }
  },
  "Bmc Remedyforce Service Request": {
   "dontMapEventToLabels": false,
   "internalMapping": {
    "Bmc Remedyforce Category": {
     "complex": null,
     "simple": "BMCServiceDesk__Category_ID__c"
    },
    "Bmc Remedyforce Client Account": {
     "complex": null,
     "simple": "BMCServiceDesk__Client_Account__c"
    },
    "Bmc Remedyforce Client Name": {
     "complex": null,
     "simple": "BMCServiceDesk__Client_Name__c"
    },
    "Bmc Remedyforce Created Date": {
     "complex": null,
     "simple": "CreatedDate"
    },
    "Bmc Remedyforce Description": {
     "complex": null,
     "simple": "BMCServiceDesk__incidentDescription__c"
    },
    "Bmc Remedyforce Due Date": {
     "complex": null,
     "simple": "BMCServiceDesk__dueDateTime__c"
    },
    "Bmc Remedyforce ID": {
     "complex": null,
     "simple": "Id"
    },
    "Bmc Remedyforce Impact": {
     "complex": null,
     "simple": "BMCServiceDesk__Impact_Id__c"
    },
    "Bmc Remedyforce Last Modified Date": {
     "complex": null,
     "simple": "BmcLastModifiedDate"
    },
    "Bmc Remedyforce Opened Date": {
     "complex": null,
     "simple": "BMCServiceDesk__openDateTime__c"
    },
    "Bmc Remedyforce Queue": {
     "complex": null,
     "simple": "BMCServiceDesk__queueName__c"
    },
    "Bmc Remedyforce Request Definition": {
     "complex": null,
     "simple": "BMCServiceDesk__FKRequestDefinition__r.Name"
    },
    "Bmc Remedyforce Status": {
     "complex": null,
     "simple": "BMCServiceDesk__Status_ID__c"
    },
    "Bmc Remedyforce Urgency": {
     "complex": null,
     "simple": "BMCServiceDesk__Urgency_ID__c"
    },
    "Bmc Remedyforce Staff": {
     "complex": null,
     "simple": "BMCServiceDesk__FKOpenBy__r.Name"
    },
    "severity": {
     "complex": null,
     "simple": "Bmc Severity"
    },
    "Bmc Remedyforce Service Request": {
     "complex": null,
     "simple": "ServiceRequest"
    },
    "Bmc Remedyforce Attachment(s)": {
     "complex": null,
     "simple": "Attachments"
    },
    "Bmc Remedyforce Note(s)": {
     "complex": null,
     "simple": "Notes"
    }
   }
  }
 },
 "version": -1,
 "fromVersion": "6.0.0"
}