ServiceNow - Outgoing Mapper

Maps outgoing ServiceNow incident Fields.

ServiceNow Mapper (Out)

Details

IDServiceNow-outgoing-mapper
Typemapping-outgoing
Version-1
From Version6.0.0
Default Incident TypeServiceNow Ticket
FeedNo
{
    "defaultIncidentType": "",
    "description": "Maps a User Profile data to a ServiceNow user data.",
    "id": "User Profile - ServiceNow (Outgoing)",
    "mapping": {
        "User Profile - Create": {
            "dontMapEventToLabels": true,
            "internalMapping": {
                "city": {
                    "complex": null,
                    "simple": "city"
                },
                "cost_center": {
                    "complex": null,
                    "simple": "costcenter"
                },
                "country": {
                    "complex": null,
                    "simple": "countryname"
                },
                "department": {
                    "complex": null,
                    "simple": "department"
                },
                "name": {
                    "complex": null,
                    "simple": "displayname"
                },
                "email": {
                    "complex": null,
                    "simple": "email"
                },
                "employee_number": {
                    "complex": null,
                    "simple": "employeeid"
                },
                "first_name": {
                    "complex": null,
                    "simple": "givenname"
                },
                "last_name": {
                    "complex": null,
                    "simple": "surname"
                },
                "manager": {
                    "complex": null,
                    "simple": "managername"
                },
                "mobile_phone": {
                    "complex": null,
                    "simple": "mobilephone"
                },
                "state": {
                    "complex": null,
                    "simple": "state"
                },
                "street": {
                    "complex": null,
                    "simple": "streetaddress"
                },
                "title": {
                    "complex": null,
                    "simple": "title"
                },
                "zip": {
                    "complex": null,
                    "simple": "zipcode"
                },
                "user_name": {
                    "complex": null,
                    "simple": "username"
                }
            }
        },
        "User Profile - Update": {
            "dontMapEventToLabels": true,
            "internalMapping": {
                "city": {
                    "complex": null,
                    "simple": "city"
                },
                "cost_center": {
                    "complex": null,
                    "simple": "costcenter"
                },
                "country": {
                    "complex": null,
                    "simple": "countryname"
                },
                "department": {
                    "complex": null,
                    "simple": "department"
                },
                "name": {
                    "complex": null,
                    "simple": "displayname"
                },
                "email": {
                    "complex": null,
                    "simple": "email"
                },
                "employee_number": {
                    "complex": null,
                    "simple": "employeeid"
                },
                "first_name": {
                    "complex": null,
                    "simple": "givenname"
                },
                "last_name": {
                    "complex": null,
                    "simple": "surname"
                },
                "manager": {
                    "complex": null,
                    "simple": "managername"
                },
                "mobile_phone": {
                    "complex": null,
                    "simple": "mobilephone"
                },
                "state": {
                    "complex": null,
                    "simple": "state"
                },
                "street": {
                    "complex": null,
                    "simple": "streetaddress"
                },
                "title": {
                    "complex": null,
                    "simple": "title"
                },
                "zip": {
                    "complex": null,
                    "simple": "zipcode"
                },
                "user_name": {
                    "complex": null,
                    "simple": "username"
                }
            }
        }
    },
    "name": "User Profile - ServiceNow (Outgoing)",
    "type": "mapping-outgoing",
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}