ServiceNow Classifier

Classifies ServiceNow tickets.

ServiceNow Classification

Details

ID	`ServiceNow`
Type	classification
Version	-1
From Version	6.0.0
Default Incident Type	ServiceNow Ticket
Feed	No

Key Type Map

Key	Incident Type
`incident`	ServiceNow Ticket
`sn_si_incident`	ServiceNow SIR Incident

Source

classifier-ServiceNow.json

Download History Raw

{
    "defaultIncidentType": "ServiceNow Ticket",
    "description": "Classifies ServiceNow tickets.",
    "feed": false,
    "id": "ServiceNow",
    "keyTypeMap": {
        "incident": "ServiceNow Ticket",
        "sn_si_incident": "ServiceNow SIR Incident"
    },
    "name": "ServiceNow Classifier",
    "transformer": {
        "simple": "sys_class_name"
    },
    "type": "classification",
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}