ASM - Service Owner
Potential service owners gathered through playbook
Details
| ID | incident_asmserviceowner |
|---|---|
| CLI Name | asmserviceowner |
| Type | grid |
| Version | -1 |
| Required | No |
| Read Only | No |
| Use as KPI | No |
| Searchable | No |
{ "associatedToAll": true, "caseInsensitive": true, "cliName": "asmserviceowner", "closeForm": false, "columns": [ { "displayName": "Name", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "name", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Optional: Name of service owner. Either name or email will be present." }, { "displayName": "Email", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "email", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Optional: Email address of service owner. Either name or email will be present." }, { "displayName": "Source", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "source", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Mandatory: Where this service owner was found from based on data from integrations." }, { "displayName": "Timestamp", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "timestamp", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Mandatory: Current timestamp the user was found by the playbook." }, { "displayName": "Ranking Score", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "ranking_score", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Mandatory: Score for how likely a the user is a service owner." }, { "displayName": "Justification", "fieldCalcScript": "", "isDefault": true, "isReadOnly": false, "key": "justification", "orgType": "shortText", "required": false, "script": "", "selectValues": null, "type": "shortText", "width": 150, "_comment": "Mandatory: Same as source, subject to change in the future." } ], "content": true, "defaultRows": [ {}, {}, {} ], "description": "Potential service owners gathered through playbook", "editForm": true, "group": 0, "hidden": false, "id": "incident_asmserviceowner", "isReadOnly": false, "locked": false, "name": "ASM - Service Owner", "neverSetAsRequired": false, "openEnded": false, "ownerOnly": false, "required": false, "sla": 0, "system": false, "threshold": 72, "type": "grid", "unmapped": false, "unsearchable": true, "useAsKpi": false, "version": -1, "fromVersion": "6.5.0" }