ServiceNow Business Impact

ServiceNow ticket Business Impact

Details

ID	`incident_servicenowbusinessimpact`
CLI Name	`servicenowbusinessimpact`
Type	singleSelect
Version	-1
Required	No
Read Only	No
Use as KPI	No
Searchable	No
Placeholder	1 - Critical,2 - High,3 - Non-Critical

Select Values

1 - Critical
2 - High
3 - Non-Critical

Source

incidentfield-ServiceNow_Business_Impact.json

Download History Raw

{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "servicenowbusinessimpact",
    "closeForm": false,
    "content": true,
    "description": "ServiceNow ticket Business Impact",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowbusinessimpact",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow Business Impact",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "placeholder": "1 - Critical,2 - High,3 - Non-Critical",
    "required": false,
    "selectValues": [
        "1 - Critical",
        "2 - High",
        "3 - Non-Critical"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": true,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}