ServiceNow Category

ServiceNow Category

ServiceNow singleSelect

Details

IDincident_servicenowcategory
CLI Nameservicenowcategory
TypesingleSelect
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableYes

Select Values

  • Inquiry / Help
  • Software
  • Hardware
  • Database
  • Network
{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "servicenowsircategory",
    "closeForm": false,
    "content": true,
    "description": "ServiceNow SIR Category",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowsircategory",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow SIR Category",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "required": false,
    "selectValues": [
        "Confidential personal identity data exposure",
        "Criminal activity/investigation",
        "Denial of Service",
        "Digital Millennium Copyright Act (DMCA) violation",
        "Equipment loss",
        "Malicious code activity",
        "No Incident",
        "Policy violation",
        "Privilege Escalation",
        "Reconnaissance activity",
        "Rogue server or service",
        "Spam source",
        "Phishing",
        "Un-patched vulnerability",
        "Unauthorized access",
        "Web/BBS defacement",
        "Shared Intelligence",
        "Failed Login",
        "Lost or stolen laptop",
        "Malware",
        "Insider Breach"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": true,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}