ServiceNow Resolution Code

Resolution Code Of ServiceNow Ticket

ServiceNow shortText

Details

IDincident_servicenowresolutioncode
CLI Nameservicenowresolutioncode
TypeshortText
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableYes

Source

incidentfield-ServiceNow_Resolution_Code.json
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{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "servicenowresolutioncode",
    "closeForm": false,
    "content": true,
    "description": "Resolution Code Of ServiceNow Ticket",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowresolutioncode",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow Resolution Code",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "required": false,
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "shortText",
    "unmapped": false,
    "unsearchable": false,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "5.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}