ServiceNow SIR State

The SIR ticket state

ServiceNow singleSelect

Details

IDincident_servicenowsirstate
CLI Nameservicenowsirstate
TypesingleSelect
Version-1
RequiredNo
Read OnlyNo
Use as KPINo
SearchableNo

Select Values

  • New
  • Closed
  • Cancelled
  • Analysis
  • Contain
  • Eradicate
  • Recover
  • Review
{
    "associatedToAll": true,
    "caseInsensitive": true,
    "cliName": "servicenowsirstate",
    "closeForm": false,
    "content": true,
    "description": "The SIR ticket state",
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_servicenowsirstate",
    "isReadOnly": false,
    "locked": false,
    "name": "ServiceNow SIR State",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "required": false,
    "selectValues": [
        "New",
        "Closed",
        "Cancelled",
        "Analysis",
        "Contain",
        "Eradicate",
        "Recover",
        "Review"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "singleSelect",
    "unmapped": false,
    "unsearchable": true,
    "useAsKpi": false,
    "version": -1,
    "fromVersion": "6.0.0",
    "supportedModules": [
        "agentix",
        "xsiam"
    ]
}