Shadow IT Service

Details

ID	`incident_shadowitservice`
CLI Name	`shadowitservice`
Type	shortText
Version	-1
Required	No
Read Only	No
Use as KPI	Yes
Searchable	Yes

Associated Incident Types

Shadow IT

Source

incidentfield-Shadow_IT_Service.json incidentfield-Shadow_IT_Service_Purpose.json

Download History Raw

{
    "associatedToAll": false,
    "associatedTypes": [
        "Shadow IT"
    ],
    "caseInsensitive": true,
    "cliName": "shadowitservicepurpose",
    "closeForm": false,
    "content": true,
    "editForm": true,
    "group": 0,
    "hidden": false,
    "id": "incident_shadowitservicepurpose",
    "isReadOnly": false,
    "locked": false,
    "name": "Shadow IT Service Purpose",
    "neverSetAsRequired": false,
    "ownerOnly": false,
    "required": false,
    "selectValues": [
        "Marketing",
        "Sales",
        "Business Development",
        "Engineering",
        "Other"
    ],
    "sla": 0,
    "system": false,
    "threshold": 72,
    "type": "multiSelect",
    "unmapped": false,
    "unsearchable": false,
    "useAsKpi": true,
    "version": -1,
    "fromVersion": "6.0.0"
}