TOPdesk Call Type
TOPdesk shortText
Details
| ID | incident_topdeskcalltype |
|---|---|
| CLI Name | topdeskcalltype |
| Type | shortText |
| Version | -1 |
| Required | No |
| Read Only | No |
| Use as KPI | No |
| Searchable | Yes |
Associated Incident Types
{ "id": "incident_topdeskcalltype", "version": -1, "name": "TOPdesk Call Type", "ownerOnly": false, "cliName": "topdeskcalltype", "type": "shortText", "closeForm": false, "editForm": true, "required": false, "neverSetAsRequired": false, "isReadOnly": false, "useAsKpi": false, "locked": false, "system": false, "content": true, "group": 0, "hidden": false, "associatedTypes": [ "TOPdesk Incident" ], "associatedToAll": false, "unmapped": false, "unsearchable": false, "caseInsensitive": true, "sla": 0, "threshold": 72, "fromVersion": "5.0.0" }