Clarizen IAM

IAM integration for Clarizen. Handles user account auto-provisioning to Clarizen.

Authentication & Identity Management · Clarizen IAM

Details

IDClarizen IAM
ProviderPlanview
CategoryAuthentication & Identity Management
From Version6.0.0
Docker Imagedemisto/python3:3.12.13.10116658
Supported ModulesAgentix XSIAM EDR Cortex Cloud Cloud Runtime Security

README

Integrate with Clarizen’s Identity Access Management service to execute CRUD operations in the employee lifecycle processes.
For more information, refer to the Identity Lifecycle Management article.

Configure ClarizenIAM on Cortex XSOAR

  1. Navigate to Settings > Integrations > Servers & Services.
  2. Search for ClarizenIAM.
  3. Click Add instance to create and configure a new integration instance.
Parameter Description Required
Base URL   True
Username   True
Password   True
Allow creating users   False
Allow updating users   False
Allow enabling users   False
Allow disabling users   False
Automatically create user if not found in update command   False
Incoming Mapper   True
Outgoing Mapper Cortex XSOAR only parameter. False
Trust any certificate (not secure)   False
Use system proxy settings   False
  1. Click Test to check that you are able to connect to the integration.

Commands

You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook.
After you successfully execute a command, a DBot message appears in the War Room with the command details.

iam-create-user


Creates a user.

Base Command

iam-create-user

Input

Argument Name Description Required
user-profile User Profile indicator details. Required
allow-enable When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. Optional

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-create-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\", \"surname\": \"Doe\"}

Human Readable Output

Create User Results (Clarizen IAM)

brand instanceName success active id username email details
Clarizen IAM Clarizen IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:54:30.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “Demisto”, “lastName”: “Test”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}}

iam-update-user


Updates an existing user with the data passed in the user-profile argument.

Base Command

iam-update-user

Input

Argument Name Description Required
user-profile A User Profile indicator. Required
allow-enable When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. Optional

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-update-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}

Human Readable Output

Update User Results (Clarizen IAM)

brand instanceName success active id username email details
Clarizen IAM Clarizen IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}}

iam-get-user


Retrieves a single user resource.

Base Command

iam-get-user

Input

Argument Name Description Required
user-profile A User Profile indicator. Required

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-get-user user-profile={\"email\": \"john.doe@example.com\"}

Human Readable Output

Get User Results (Clarizen IAM)

brand instanceName success active id username email details
Clarizen IAM Clarizen IAM_instance_1 true true 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}}

iam-disable-user


Disable an active user.

Base Command

iam-disable-user

Input

Argument Name Description Required
user-profile A User Profile indicator. Required

Context Output

Path Type Description
IAM.Vendor.active Boolean When true, indicates that the employee’s status is active in the 3rd-party integration.
IAM.Vendor.brand String Name of the integration.
IAM.Vendor.details string Provides the raw data from the 3rd-party integration.
IAM.Vendor.email String The employee’s email address.
IAM.Vendor.errorCode Number HTTP error response code.
IAM.Vendor.errorMessage String Reason why the API failed.
IAM.Vendor.id String The employee’s user ID in the app.
IAM.Vendor.instanceName string Name of the integration instance.
IAM.Vendor.success Boolean When true, indicates that the command was executed successfully.
IAM.Vendor.username String The employee’s username in the app.

Command Example

!iam-disable-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}

Human Readable Output

Disable User Results (Clarizen IAM)

brand instanceName success active id username email details
Clarizen IAM Clarizen IAM_instance_1 true false 00uujxnbh3uJw4tWA0h7 john.doe@example.com john.doe@example.com id: 00uujxnbh3uJw4tWA0h7
status: PROVISIONED
created: 2020-10-18T17:54:30.000Z
activated: 2020-10-18T17:54:30.000Z
statusChanged: 2020-10-18T17:54:30.000Z
lastLogin: null
lastUpdated: 2020-10-18T17:56:53.000Z
passwordChanged: null
type: {“id”: “oty8zfz6plq7b0r830h7”}
profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”}
credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}}

Configuration parameters

  • url — Base URL (required)
  • credentials — Username (required)
  • create_user_enabled — Allow creating users
  • update_user_enabled — Allow updating users
  • enable_user_enabled — Allow enabling users
  • disable_user_enabled — Allow disabling users
  • create_if_not_exists — Automatically create user if not found in update command
  • mapper_in — Incoming Mapper (required)
  • mapper_out — Outgoing Mapper
  • insecure — Trust any certificate (not secure)
  • proxy — Use system proxy settings

Commands (5)

  • get-mapping-fields

    Retrieves a User Profile schema, which holds all of the user fields within the application. Used for outgoing-mapping through the Get Schema option.

  • iam-create-user

    Creates a user.

  • iam-disable-user

    Disable an active user.

  • iam-get-user

    Retrieves a single user resource.

  • iam-update-user

    Updates an existing user with the data passed in the user-profile argument.

import traceback

import demistomock as demisto
import urllib3
from CommonServerPython import *
from IAMApiModule import *

# Disable insecure warnings
urllib3.disable_warnings()

""" CONSTANTS """
USER_FIELDS = "Name,Email,Region,Location,JobTitle,DirectManager,MobilePhone,TimeZone,username,profile,firstname,lastname,state"
ERROR_CODES_TO_SKIP = [404]
EMAIL_ATTRIBUTE = "Email"

"""CLIENT CLASS"""


class Client(BaseClient):
    """A client class that implements logic to authenticate with the application."""

    def __init__(
        self, base_url, verify=True, proxy=False, ok_codes=(), headers=None, username=None, password=None, manager_email=None
    ):
        super().__init__(base_url, verify, proxy, ok_codes)
        self.headers = headers
        self.headers["Authorization"] = "Session " + self.get_session_id(username, password)
        self.manager_id = self.get_manager_id(manager_email)
        self.app_fields = self.get_app_fields()

    def get_session_id(self, username: str, password: str):
        auth_uri = "/authentication/login"
        params = {"userName": username, "Password": password}
        res = self._http_request("POST", auth_uri, params=params, headers=self.headers)
        return res.get("sessionId")

    def get_manager_id(self, manager_email: Optional[str]) -> str:
        """Gets the user's manager ID from manager email.
        :type manager_email: ``str``
        :param manager_email: user's manager email
        :return: The user's manager ID
        :rtype: ``str``
        """

        # Get manager ID.
        manager_id = ""
        if manager_email:
            res = self.get_user(EMAIL_ATTRIBUTE, manager_email)
            if res is not None:
                manager_id = res.id
        return manager_id

    def test(self, username: str, password: str):
        """Tests connectivity with the application."""

        return self.get_session_id(username, password)

    def get_user_by_id(self, user_id):
        uri = f"/data/objects{user_id}"
        params = {"fields": USER_FIELDS}

        return self._http_request(method="GET", url_suffix=uri, params=params, headers=self.headers)

    def get_user(self, filter_name: str, filter_value: str) -> Optional[IAMUserAppData]:
        """Queries the user in the application using REST API by its email, and returns an IAMUserAppData object
        that holds the user_id, username, is_active and app_data attributes given in the query response.

        :type filter_name: ``str``
        :param filter_name: Attribute name to filter by.

        :type filter_value: ``str``
        :param filter_value: The filter attribute value.

        :return: An IAMUserAppData object if user exists, None otherwise.
        :rtype: ``Optional[IAMUserAppData]``
        """
        uri = "/data/findUserQuery"
        data = {"email": filter_value, "includeSuspendedUsers": True}
        if filter_name == "id":
            res = self.get_user_by_id(f"/User/{filter_value}")
            user_app_data = res
        else:
            res = self._http_request(method="POST", url_suffix=uri, json_data=data, headers=self.headers)
            if entities := res.get("entities"):
                user_id = entities[0].get("id")
                user_app_data = self.get_user_by_id(user_id)
            else:
                user_app_data = None

        if user_app_data:
            user_id = user_app_data.get("id").replace("/User/", "")
            user_name = user_app_data.get("username")
            active = user_app_data.get("state", {}).get("id").replace("/State/", "")
            email = user_app_data.get("Email")
            is_active = active != "Disabled"

            return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email)
        return None

    def create_user(self, user_data: Dict[str, Any]) -> IAMUserAppData:
        """Creates a user in the application using REST API.

        :type user_data: ``Dict[str, Any]``
        :param user_data: User data in the application format

        :return: An IAMUserAppData object that contains the data of the created user in the application.
        :rtype: ``IAMUserAppData``
        """
        uri = "/data/objects/User"
        if self.manager_id:
            user_data["DirectManager"] = self.manager_id
        user_data = {k: v for k, v in user_data.items() if k in self.app_fields}
        res = self._http_request(method="PUT", url_suffix=uri, json_data=user_data, headers=self.headers)

        user_id = res.get("id")
        user_app_data = self.get_user_by_id(user_id)

        user_id = user_app_data.get("id").replace("/User/", "")
        user_name = user_app_data.get("username")
        email = user_app_data.get("Email")
        is_active = True

        return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email)

    def update_user(self, user_id: str, user_data: Dict[str, Any]) -> IAMUserAppData:
        """Updates a user in the application using REST API.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :type user_data: ``Dict[str, Any]``
        :param user_data: User data in the application format

        :return: An IAMUserAppData object that contains the data of the updated user in the application.
        :rtype: ``IAMUserAppData``
        """
        uri = f"/data/objects/User/{user_id}"
        if self.manager_id:
            user_data["DirectManager"] = self.manager_id
        user_data = {k: v for k, v in user_data.items() if k in self.app_fields}
        self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers)

        user_app_data = self.get_user_by_id(f"/User/{user_id}")

        user_name = user_app_data.get("username")
        active = user_app_data.get("state", {}).get("id").replace("/State/", "")
        is_active = active != "Disabled"

        return IAMUserAppData(user_id, user_name, is_active, user_app_data)

    def enable_user(self, user_id: str) -> IAMUserAppData:
        """Enables a user in the application using REST API.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :return: An IAMUserAppData object that contains the data of the user in the application.
        :rtype: ``IAMUserAppData``
        """

        uri = "/data/lifecycle"
        user_data = {
            "ids": [f"/User/{user_id}"],
            "operation": "Enable",
        }

        self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers)

        user_app_data = self.get_user_by_id(f"/User/{user_id}")
        email = user_app_data.get("Email")
        user_name = user_app_data.get("username")
        is_active = True

        return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email)

    def disable_user(self, user_id: str) -> IAMUserAppData:
        """Disables a user in the application using REST API.

        :type user_id: ``str``
        :param user_id: ID of the user in the application

        :return: An IAMUserAppData object that contains the data of the user in the application.
        :rtype: ``IAMUserAppData``
        """

        uri = "/data/lifecycle"
        user_data = {
            "ids": [f"/User/{user_id}"],
            "operation": "Disable",
        }

        self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers)

        user_app_data = self.get_user_by_id(f"/User/{user_id}")
        email = user_app_data.get("Email")
        user_name = user_app_data.get("username")
        is_active = False

        return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email)

    def get_app_fields(self) -> Dict[str, Any]:
        """Gets a dictionary of the user schema fields in the application and their description.

        :return: The user schema fields dictionary
        :rtype: ``Dict[str, str]``
        """

        uri = "/metadata/describeEntities"
        params = {"typeNames": "User"}

        res = self._http_request(method="GET", url_suffix=uri, params=params, headers=self.headers)

        fields = res.get("entityDescriptions", [])[0].get("fields", [])
        return {field.get("name"): field.get("label") for field in fields}

    @staticmethod
    def handle_exception(user_profile: IAMUserProfile, e: Union[DemistoException, Exception], action: IAMActions):
        """Handles failed responses from the application API by setting the User Profile object with the result.
            The result entity should contain the following data:
            1. action        (``IAMActions``)       The failed action                       Required
            2. success       (``bool``)             The success status                      Optional (by default, True)
            3. skip          (``bool``)             Whether or not the command was skipped  Optional (by default, False)
            3. skip_reason   (``str``)              Skip reason                             Optional (by default, None)
            4. error_code    (``Union[str, int]``)  HTTP error code                         Optional (by default, None)
            5. error_message (``str``)              The error description                   Optional (by default, None)

            Note: This is the place to determine how to handle specific edge cases from the API, e.g.,
            when a DISABLE action was made on a user which is already disabled and therefore we can't
            perform another DISABLE action.

        :type user_profile: ``IAMUserProfile``
        :param user_profile: The user profile object

        :type e: ``Union[DemistoException, Exception]``
        :param e: The exception object - if type is DemistoException, holds the response json object (`res` attribute)

        :type action: ``IAMActions``
        :param action: An enum represents the current action (GET, UPDATE, CREATE, DISABLE or ENABLE)
        """
        if isinstance(e, DemistoException) and e.res is not None:
            error_code = e.res.status_code

            if action == IAMActions.DISABLE_USER and error_code in ERROR_CODES_TO_SKIP:
                skip_message = "Users is already disabled or does not exist in the system."
                user_profile.set_result(action=action, skip=True, skip_reason=skip_message)

            try:
                resp = e.res.json()
                error_message = get_error_details(resp)
            except ValueError:
                error_message = str(e)
        else:
            error_code = ""
            error_message = str(e)

        user_profile.set_result(
            action=action, success=False, error_code=error_code, error_message=f"{error_message}\n{traceback.format_exc()}"
        )

        demisto.error(traceback.format_exc())


"""HELPER FUNCTIONS"""


def get_error_details(res: Dict[str, Any]) -> str:
    """Parses the error details retrieved from the application and outputs the resulted string.

    :type res: ``Dict[str, Any]``
    :param res: The error data retrieved from the application.

    :return: The parsed error details.
    :rtype: ``str``
    """
    message = res.get("error", {}).get("message")
    details = res
    return f"{message}: {details}"


"""COMMAND FUNCTIONS"""


def test_module(client: Client, username: str, password: str):
    """Tests connectivity with the client."""
    client.test(username, password)
    return "ok"


def get_mapping_fields(client: Client) -> GetMappingFieldsResponse:
    """Creates and returns a GetMappingFieldsResponse object of the user schema in the application

    :param client: (Client) The integration Client object that implements a get_app_fields() method
    :return: (GetMappingFieldsResponse) An object that represents the user schema
    """
    app_fields = client.get_app_fields()
    incident_type_scheme = SchemeTypeMapping(type_name=IAMUserProfile.DEFAULT_INCIDENT_TYPE)

    for field, description in app_fields.items():
        incident_type_scheme.add_field(field, description)

    return GetMappingFieldsResponse([incident_type_scheme])


def main():
    user_profile = None
    params = demisto.params()
    base_url = urljoin(params.get("url", "").strip("/"), "/V2.0/services")
    username = params.get("credentials", {}).get("identifier")
    password = params.get("credentials", {}).get("password")
    mapper_in = params.get("mapper_in")
    mapper_out = params.get("mapper_out")
    verify_certificate = not params.get("insecure", False)
    proxy = params.get("proxy", False)
    command = demisto.command()
    args = demisto.args()
    manager_email = safe_load_json(args.get("user-profile", {})).get("manageremail")

    is_create_enabled = params.get("create_user_enabled")
    is_enable_enabled = params.get("enable_user_enabled")
    is_disable_enabled = params.get("disable_user_enabled")
    is_update_enabled = params.get("update_user_enabled")
    create_if_not_exists = params.get("create_if_not_exists")

    iam_command = IAMCommand(
        is_create_enabled,
        is_enable_enabled,
        is_disable_enabled,
        is_update_enabled,
        create_if_not_exists,
        mapper_in,
        mapper_out,
        get_user_iam_attrs=["id", "Email"],
    )

    headers = {
        "Content-Type": "application/json",
        "Accept": "application/json",
    }

    client = Client(
        base_url=base_url,
        verify=verify_certificate,
        proxy=proxy,
        headers=headers,
        ok_codes=(200, 201),
        username=username,
        password=password,
        manager_email=manager_email,
    )

    demisto.debug(f"Command being called is {command}")

    """CRUD commands"""

    if command == "iam-get-user":
        user_profile = iam_command.get_user(client, args)

    elif command == "iam-create-user":
        user_profile = iam_command.create_user(client, args)

    elif command == "iam-update-user":
        user_profile = iam_command.update_user(client, args)

    elif command == "iam-disable-user":
        user_profile = iam_command.disable_user(client, args)

    if user_profile:
        return_results(user_profile)

    """non-CRUD commands"""

    try:
        if command == "test-module":
            return_results(test_module(client, username, password))

        elif command == "get-mapping-fields":
            return_results(get_mapping_fields(client))

    except Exception as exc:
        # For any other integration command exception, return an error
        return_error(f"Failed to execute {command} command. Error:\n{exc}", error=exc)


if __name__ in ("__main__", "__builtin__", "builtins"):  # pragma: no cover
    main()