Clarizen IAM
IAM integration for Clarizen. Handles user account auto-provisioning to Clarizen.
Authentication & Identity Management · Clarizen IAM
Details
| ID | Clarizen IAM |
|---|---|
| Provider | Planview |
| Category | Authentication & Identity Management |
| From Version | 6.0.0 |
| Docker Image | demisto/python3:3.12.13.10116658 |
| Supported Modules | Agentix XSIAM EDR Cortex Cloud Cloud Runtime Security |
README
Integrate with Clarizen’s Identity Access Management service to execute CRUD operations in the employee lifecycle processes.
For more information, refer to the Identity Lifecycle Management article.
Configure ClarizenIAM on Cortex XSOAR
- Navigate to Settings > Integrations > Servers & Services.
- Search for ClarizenIAM.
- Click Add instance to create and configure a new integration instance.
| Parameter | Description | Required |
|---|---|---|
| Base URL | True | |
| Username | True | |
| Password | True | |
| Allow creating users | False | |
| Allow updating users | False | |
| Allow enabling users | False | |
| Allow disabling users | False | |
| Automatically create user if not found in update command | False | |
| Incoming Mapper | True | |
| Outgoing Mapper | Cortex XSOAR only parameter. | False |
| Trust any certificate (not secure) | False | |
| Use system proxy settings | False |
- Click Test to check that you are able to connect to the integration.
Commands
You can execute these commands from the Cortex XSOAR CLI, as part of an automation, or in a playbook.
After you successfully execute a command, a DBot message appears in the War Room with the command details.
iam-create-user
Creates a user.
Base Command
iam-create-user
Input
| Argument Name | Description | Required |
|---|---|---|
| user-profile | User Profile indicator details. | Required |
| allow-enable | When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. | Optional |
Context Output
| Path | Type | Description |
|---|---|---|
| IAM.Vendor.active | Boolean | When true, indicates that the employee’s status is active in the 3rd-party integration. |
| IAM.Vendor.brand | String | Name of the integration. |
| IAM.Vendor.details | string | Provides the raw data from the 3rd-party integration. |
| IAM.Vendor.email | String | The employee’s email address. |
| IAM.Vendor.errorCode | Number | HTTP error response code. |
| IAM.Vendor.errorMessage | String | Reason why the API failed. |
| IAM.Vendor.id | String | The employee’s user ID in the app. |
| IAM.Vendor.instanceName | string | Name of the integration instance. |
| IAM.Vendor.success | Boolean | When true, indicates that the command was executed successfully. |
| IAM.Vendor.username | String | The employee’s username in the app. |
Command Example
!iam-create-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\", \"surname\": \"Doe\"}
Human Readable Output
Create User Results (Clarizen IAM)
| brand | instanceName | success | active | id | username | details | |
|---|---|---|---|---|---|---|---|
| Clarizen IAM | Clarizen IAM_instance_1 | true | true | 00uujxnbh3uJw4tWA0h7 | john.doe@example.com | john.doe@example.com | id: 00uujxnbh3uJw4tWA0h7 status: PROVISIONED created: 2020-10-18T17:54:30.000Z activated: 2020-10-18T17:54:30.000Z statusChanged: 2020-10-18T17:54:30.000Z lastLogin: null lastUpdated: 2020-10-18T17:54:30.000Z passwordChanged: null type: {“id”: “oty8zfz6plq7b0r830h7”} profile: {“firstName”: “Demisto”, “lastName”: “Test”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”} credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}} |
iam-update-user
Updates an existing user with the data passed in the user-profile argument.
Base Command
iam-update-user
Input
| Argument Name | Description | Required |
|---|---|---|
| user-profile | A User Profile indicator. | Required |
| allow-enable | When set to true, after the command execution the status of the user in the 3rd-party integration will be active. Possible values are: true, false. Default is true. | Optional |
Context Output
| Path | Type | Description |
|---|---|---|
| IAM.Vendor.active | Boolean | When true, indicates that the employee’s status is active in the 3rd-party integration. |
| IAM.Vendor.brand | String | Name of the integration. |
| IAM.Vendor.details | string | Provides the raw data from the 3rd-party integration. |
| IAM.Vendor.email | String | The employee’s email address. |
| IAM.Vendor.errorCode | Number | HTTP error response code. |
| IAM.Vendor.errorMessage | String | Reason why the API failed. |
| IAM.Vendor.id | String | The employee’s user ID in the app. |
| IAM.Vendor.instanceName | string | Name of the integration instance. |
| IAM.Vendor.success | Boolean | When true, indicates that the command was executed successfully. |
| IAM.Vendor.username | String | The employee’s username in the app. |
Command Example
!iam-update-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}
Human Readable Output
Update User Results (Clarizen IAM)
| brand | instanceName | success | active | id | username | details | |
|---|---|---|---|---|---|---|---|
| Clarizen IAM | Clarizen IAM_instance_1 | true | true | 00uujxnbh3uJw4tWA0h7 | john.doe@example.com | john.doe@example.com | id: 00uujxnbh3uJw4tWA0h7 status: PROVISIONED created: 2020-10-18T17:54:30.000Z activated: 2020-10-18T17:54:30.000Z statusChanged: 2020-10-18T17:54:30.000Z lastLogin: null lastUpdated: 2020-10-18T17:56:53.000Z passwordChanged: null type: {“id”: “oty8zfz6plq7b0r830h7”} profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”} credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}} |
iam-get-user
Retrieves a single user resource.
Base Command
iam-get-user
Input
| Argument Name | Description | Required |
|---|---|---|
| user-profile | A User Profile indicator. | Required |
Context Output
| Path | Type | Description |
|---|---|---|
| IAM.Vendor.active | Boolean | When true, indicates that the employee’s status is active in the 3rd-party integration. |
| IAM.Vendor.brand | String | Name of the integration. |
| IAM.Vendor.details | string | Provides the raw data from the 3rd-party integration. |
| IAM.Vendor.email | String | The employee’s email address. |
| IAM.Vendor.errorCode | Number | HTTP error response code. |
| IAM.Vendor.errorMessage | String | Reason why the API failed. |
| IAM.Vendor.id | String | The employee’s user ID in the app. |
| IAM.Vendor.instanceName | string | Name of the integration instance. |
| IAM.Vendor.success | Boolean | When true, indicates that the command was executed successfully. |
| IAM.Vendor.username | String | The employee’s username in the app. |
Command Example
!iam-get-user user-profile={\"email\": \"john.doe@example.com\"}
Human Readable Output
Get User Results (Clarizen IAM)
| brand | instanceName | success | active | id | username | details | |
|---|---|---|---|---|---|---|---|
| Clarizen IAM | Clarizen IAM_instance_1 | true | true | 00uujxnbh3uJw4tWA0h7 | john.doe@example.com | john.doe@example.com | id: 00uujxnbh3uJw4tWA0h7 status: PROVISIONED created: 2020-10-18T17:54:30.000Z activated: 2020-10-18T17:54:30.000Z statusChanged: 2020-10-18T17:54:30.000Z lastLogin: null lastUpdated: 2020-10-18T17:56:53.000Z passwordChanged: null type: {“id”: “oty8zfz6plq7b0r830h7”} profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”} credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}} |
iam-disable-user
Disable an active user.
Base Command
iam-disable-user
Input
| Argument Name | Description | Required |
|---|---|---|
| user-profile | A User Profile indicator. | Required |
Context Output
| Path | Type | Description |
|---|---|---|
| IAM.Vendor.active | Boolean | When true, indicates that the employee’s status is active in the 3rd-party integration. |
| IAM.Vendor.brand | String | Name of the integration. |
| IAM.Vendor.details | string | Provides the raw data from the 3rd-party integration. |
| IAM.Vendor.email | String | The employee’s email address. |
| IAM.Vendor.errorCode | Number | HTTP error response code. |
| IAM.Vendor.errorMessage | String | Reason why the API failed. |
| IAM.Vendor.id | String | The employee’s user ID in the app. |
| IAM.Vendor.instanceName | string | Name of the integration instance. |
| IAM.Vendor.success | Boolean | When true, indicates that the command was executed successfully. |
| IAM.Vendor.username | String | The employee’s username in the app. |
Command Example
!iam-disable-user user-profile={\"email\": \"john.doe@example.com\", \"givenname\": \"John\"}
Human Readable Output
Disable User Results (Clarizen IAM)
| brand | instanceName | success | active | id | username | details | |
|---|---|---|---|---|---|---|---|
| Clarizen IAM | Clarizen IAM_instance_1 | true | false | 00uujxnbh3uJw4tWA0h7 | john.doe@example.com | john.doe@example.com | id: 00uujxnbh3uJw4tWA0h7 status: PROVISIONED created: 2020-10-18T17:54:30.000Z activated: 2020-10-18T17:54:30.000Z statusChanged: 2020-10-18T17:54:30.000Z lastLogin: null lastUpdated: 2020-10-18T17:56:53.000Z passwordChanged: null type: {“id”: “oty8zfz6plq7b0r830h7”} profile: {“firstName”: “John”, “lastName”: “Doe”, “mobilePhone”: null, “secondEmail”: null, “login”: “john.doe@example.com”, “email”: “john.doe@example.com”} credentials: {“provider”: {“type”: “Clarizen”, “name”: “Clarizen”}} |
Configuration parameters
url— Base URL (required)credentials— Username (required)create_user_enabled— Allow creating usersupdate_user_enabled— Allow updating usersenable_user_enabled— Allow enabling usersdisable_user_enabled— Allow disabling userscreate_if_not_exists— Automatically create user if not found in update commandmapper_in— Incoming Mapper (required)mapper_out— Outgoing Mapperinsecure— Trust any certificate (not secure)proxy— Use system proxy settings
Commands (5)
-
get-mapping-fieldsRetrieves a User Profile schema, which holds all of the user fields within the application. Used for outgoing-mapping through the Get Schema option.
-
iam-create-userCreates a user.
-
iam-disable-userDisable an active user.
-
iam-get-userRetrieves a single user resource.
-
iam-update-userUpdates an existing user with the data passed in the user-profile argument.
import traceback import demistomock as demisto import urllib3 from CommonServerPython import * from IAMApiModule import * # Disable insecure warnings urllib3.disable_warnings() """ CONSTANTS """ USER_FIELDS = "Name,Email,Region,Location,JobTitle,DirectManager,MobilePhone,TimeZone,username,profile,firstname,lastname,state" ERROR_CODES_TO_SKIP = [404] EMAIL_ATTRIBUTE = "Email" """CLIENT CLASS""" class Client(BaseClient): """A client class that implements logic to authenticate with the application.""" def __init__( self, base_url, verify=True, proxy=False, ok_codes=(), headers=None, username=None, password=None, manager_email=None ): super().__init__(base_url, verify, proxy, ok_codes) self.headers = headers self.headers["Authorization"] = "Session " + self.get_session_id(username, password) self.manager_id = self.get_manager_id(manager_email) self.app_fields = self.get_app_fields() def get_session_id(self, username: str, password: str): auth_uri = "/authentication/login" params = {"userName": username, "Password": password} res = self._http_request("POST", auth_uri, params=params, headers=self.headers) return res.get("sessionId") def get_manager_id(self, manager_email: Optional[str]) -> str: """Gets the user's manager ID from manager email. :type manager_email: ``str`` :param manager_email: user's manager email :return: The user's manager ID :rtype: ``str`` """ # Get manager ID. manager_id = "" if manager_email: res = self.get_user(EMAIL_ATTRIBUTE, manager_email) if res is not None: manager_id = res.id return manager_id def test(self, username: str, password: str): """Tests connectivity with the application.""" return self.get_session_id(username, password) def get_user_by_id(self, user_id): uri = f"/data/objects{user_id}" params = {"fields": USER_FIELDS} return self._http_request(method="GET", url_suffix=uri, params=params, headers=self.headers) def get_user(self, filter_name: str, filter_value: str) -> Optional[IAMUserAppData]: """Queries the user in the application using REST API by its email, and returns an IAMUserAppData object that holds the user_id, username, is_active and app_data attributes given in the query response. :type filter_name: ``str`` :param filter_name: Attribute name to filter by. :type filter_value: ``str`` :param filter_value: The filter attribute value. :return: An IAMUserAppData object if user exists, None otherwise. :rtype: ``Optional[IAMUserAppData]`` """ uri = "/data/findUserQuery" data = {"email": filter_value, "includeSuspendedUsers": True} if filter_name == "id": res = self.get_user_by_id(f"/User/{filter_value}") user_app_data = res else: res = self._http_request(method="POST", url_suffix=uri, json_data=data, headers=self.headers) if entities := res.get("entities"): user_id = entities[0].get("id") user_app_data = self.get_user_by_id(user_id) else: user_app_data = None if user_app_data: user_id = user_app_data.get("id").replace("/User/", "") user_name = user_app_data.get("username") active = user_app_data.get("state", {}).get("id").replace("/State/", "") email = user_app_data.get("Email") is_active = active != "Disabled" return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email) return None def create_user(self, user_data: Dict[str, Any]) -> IAMUserAppData: """Creates a user in the application using REST API. :type user_data: ``Dict[str, Any]`` :param user_data: User data in the application format :return: An IAMUserAppData object that contains the data of the created user in the application. :rtype: ``IAMUserAppData`` """ uri = "/data/objects/User" if self.manager_id: user_data["DirectManager"] = self.manager_id user_data = {k: v for k, v in user_data.items() if k in self.app_fields} res = self._http_request(method="PUT", url_suffix=uri, json_data=user_data, headers=self.headers) user_id = res.get("id") user_app_data = self.get_user_by_id(user_id) user_id = user_app_data.get("id").replace("/User/", "") user_name = user_app_data.get("username") email = user_app_data.get("Email") is_active = True return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email) def update_user(self, user_id: str, user_data: Dict[str, Any]) -> IAMUserAppData: """Updates a user in the application using REST API. :type user_id: ``str`` :param user_id: ID of the user in the application :type user_data: ``Dict[str, Any]`` :param user_data: User data in the application format :return: An IAMUserAppData object that contains the data of the updated user in the application. :rtype: ``IAMUserAppData`` """ uri = f"/data/objects/User/{user_id}" if self.manager_id: user_data["DirectManager"] = self.manager_id user_data = {k: v for k, v in user_data.items() if k in self.app_fields} self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers) user_app_data = self.get_user_by_id(f"/User/{user_id}") user_name = user_app_data.get("username") active = user_app_data.get("state", {}).get("id").replace("/State/", "") is_active = active != "Disabled" return IAMUserAppData(user_id, user_name, is_active, user_app_data) def enable_user(self, user_id: str) -> IAMUserAppData: """Enables a user in the application using REST API. :type user_id: ``str`` :param user_id: ID of the user in the application :return: An IAMUserAppData object that contains the data of the user in the application. :rtype: ``IAMUserAppData`` """ uri = "/data/lifecycle" user_data = { "ids": [f"/User/{user_id}"], "operation": "Enable", } self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers) user_app_data = self.get_user_by_id(f"/User/{user_id}") email = user_app_data.get("Email") user_name = user_app_data.get("username") is_active = True return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email) def disable_user(self, user_id: str) -> IAMUserAppData: """Disables a user in the application using REST API. :type user_id: ``str`` :param user_id: ID of the user in the application :return: An IAMUserAppData object that contains the data of the user in the application. :rtype: ``IAMUserAppData`` """ uri = "/data/lifecycle" user_data = { "ids": [f"/User/{user_id}"], "operation": "Disable", } self._http_request(method="POST", url_suffix=uri, json_data=user_data, headers=self.headers) user_app_data = self.get_user_by_id(f"/User/{user_id}") email = user_app_data.get("Email") user_name = user_app_data.get("username") is_active = False return IAMUserAppData(user_id, user_name, is_active, user_app_data, email=email) def get_app_fields(self) -> Dict[str, Any]: """Gets a dictionary of the user schema fields in the application and their description. :return: The user schema fields dictionary :rtype: ``Dict[str, str]`` """ uri = "/metadata/describeEntities" params = {"typeNames": "User"} res = self._http_request(method="GET", url_suffix=uri, params=params, headers=self.headers) fields = res.get("entityDescriptions", [])[0].get("fields", []) return {field.get("name"): field.get("label") for field in fields} @staticmethod def handle_exception(user_profile: IAMUserProfile, e: Union[DemistoException, Exception], action: IAMActions): """Handles failed responses from the application API by setting the User Profile object with the result. The result entity should contain the following data: 1. action (``IAMActions``) The failed action Required 2. success (``bool``) The success status Optional (by default, True) 3. skip (``bool``) Whether or not the command was skipped Optional (by default, False) 3. skip_reason (``str``) Skip reason Optional (by default, None) 4. error_code (``Union[str, int]``) HTTP error code Optional (by default, None) 5. error_message (``str``) The error description Optional (by default, None) Note: This is the place to determine how to handle specific edge cases from the API, e.g., when a DISABLE action was made on a user which is already disabled and therefore we can't perform another DISABLE action. :type user_profile: ``IAMUserProfile`` :param user_profile: The user profile object :type e: ``Union[DemistoException, Exception]`` :param e: The exception object - if type is DemistoException, holds the response json object (`res` attribute) :type action: ``IAMActions`` :param action: An enum represents the current action (GET, UPDATE, CREATE, DISABLE or ENABLE) """ if isinstance(e, DemistoException) and e.res is not None: error_code = e.res.status_code if action == IAMActions.DISABLE_USER and error_code in ERROR_CODES_TO_SKIP: skip_message = "Users is already disabled or does not exist in the system." user_profile.set_result(action=action, skip=True, skip_reason=skip_message) try: resp = e.res.json() error_message = get_error_details(resp) except ValueError: error_message = str(e) else: error_code = "" error_message = str(e) user_profile.set_result( action=action, success=False, error_code=error_code, error_message=f"{error_message}\n{traceback.format_exc()}" ) demisto.error(traceback.format_exc()) """HELPER FUNCTIONS""" def get_error_details(res: Dict[str, Any]) -> str: """Parses the error details retrieved from the application and outputs the resulted string. :type res: ``Dict[str, Any]`` :param res: The error data retrieved from the application. :return: The parsed error details. :rtype: ``str`` """ message = res.get("error", {}).get("message") details = res return f"{message}: {details}" """COMMAND FUNCTIONS""" def test_module(client: Client, username: str, password: str): """Tests connectivity with the client.""" client.test(username, password) return "ok" def get_mapping_fields(client: Client) -> GetMappingFieldsResponse: """Creates and returns a GetMappingFieldsResponse object of the user schema in the application :param client: (Client) The integration Client object that implements a get_app_fields() method :return: (GetMappingFieldsResponse) An object that represents the user schema """ app_fields = client.get_app_fields() incident_type_scheme = SchemeTypeMapping(type_name=IAMUserProfile.DEFAULT_INCIDENT_TYPE) for field, description in app_fields.items(): incident_type_scheme.add_field(field, description) return GetMappingFieldsResponse([incident_type_scheme]) def main(): user_profile = None params = demisto.params() base_url = urljoin(params.get("url", "").strip("/"), "/V2.0/services") username = params.get("credentials", {}).get("identifier") password = params.get("credentials", {}).get("password") mapper_in = params.get("mapper_in") mapper_out = params.get("mapper_out") verify_certificate = not params.get("insecure", False) proxy = params.get("proxy", False) command = demisto.command() args = demisto.args() manager_email = safe_load_json(args.get("user-profile", {})).get("manageremail") is_create_enabled = params.get("create_user_enabled") is_enable_enabled = params.get("enable_user_enabled") is_disable_enabled = params.get("disable_user_enabled") is_update_enabled = params.get("update_user_enabled") create_if_not_exists = params.get("create_if_not_exists") iam_command = IAMCommand( is_create_enabled, is_enable_enabled, is_disable_enabled, is_update_enabled, create_if_not_exists, mapper_in, mapper_out, get_user_iam_attrs=["id", "Email"], ) headers = { "Content-Type": "application/json", "Accept": "application/json", } client = Client( base_url=base_url, verify=verify_certificate, proxy=proxy, headers=headers, ok_codes=(200, 201), username=username, password=password, manager_email=manager_email, ) demisto.debug(f"Command being called is {command}") """CRUD commands""" if command == "iam-get-user": user_profile = iam_command.get_user(client, args) elif command == "iam-create-user": user_profile = iam_command.create_user(client, args) elif command == "iam-update-user": user_profile = iam_command.update_user(client, args) elif command == "iam-disable-user": user_profile = iam_command.disable_user(client, args) if user_profile: return_results(user_profile) """non-CRUD commands""" try: if command == "test-module": return_results(test_module(client, username, password)) elif command == "get-mapping-fields": return_results(get_mapping_fields(client)) except Exception as exc: # For any other integration command exception, return an error return_error(f"Failed to execute {command} command. Error:\n{exc}", error=exc) if __name__ in ("__main__", "__builtin__", "builtins"): # pragma: no cover main()