GLPI

GLPI open source ITSM solution.

Case Management · GLPI

Configuration parameters

url — Server URL (e.g. https://example.net/apirest.php) (required)
app_token — Application Token (required)
user_token — User Token (required)
isFetch — Fetch incidents
incidentType — Incident type
insecure — Trust any certificate (not secure)
proxy — Use system proxy settings
incidentFetchInterval — Incidents Fetch Interval
longRunning — Long running instance
mirror_limit — Maximum number of incidents to mirror each time
mirror_direction — Incident Mirror Direction
work_notes_tag — Tag used for work note mirroring
comment_tag — Tag used for comment mirroring
file_tag — Tag used for file mirroring
first_fetch — First fetch timestamp (<number> <time unit>, e.g., 12 hours, 7 days)
max_fetch — Max incidents fetch at the same time