GLPI v1.0.31
GLPI open source ITSM solution
Classifiers (3)
Incident fields (22)
- GLPI Assigned To
- GLPI Assigned To Group
- GLPI Category
- GLPI Closing Date
- GLPI Description
- GLPI Impact
- GLPI Internal Time To Own
- GLPI Internal Time To Resolve
- GLPI Opening Date
- GLPI Priority
- GLPI Request Source
- GLPI Requester
- GLPI Requester Group
- GLPI Solved Date
- GLPI Status
- GLPI Ticket ID
- GLPI Time To Own
- GLPI Time To Resolve
- GLPI Type
- GLPI Urgency
- GLPI Watcher
- GLPI Watcher Group
Incident types (2)
Integrations (1)
Layouts (1)
Scripts (1)
README
GLPI is an open source IT Asset Management, issue tracking system and service desk system. This software is written in PHP and distributed as open-source software under the GNU General Public License. GLPI is a web-based application helping companies to manage their information system.
This GLPI content pack contains the GLPI (Partner Contribution) integration, that enable fetching GLPI tickets into Cortex XSOAR “GLPI Incident” and “GLPI Request” incidents with mirroring. The pack also contains the corresponding custom GLPI incident fields and layouts.
What does this pack do?
This Content Pack allows you to manage your GLPI tickets and users from Cortex XSOAR :
- Create, update, delete tickets, for both incidents and requests.
- Mirror incidents and requests.
- Create, update, delete GLPI users.
- Search GLPI items.
- Upload a file to GLPI.
For more information, visit SecInfra website !