PATHelpdeskAdvanced

Improve the effectiveness of your service provision and resources, and the quality of your IT department.

Utilities · PAT Helpdesk Advanced

Configuration parameters

  • base_url — PAT Helpdesk URL (required)
  • credentials — Username (required)
  • insecure — Trust any certificate (not secure)
  • proxy — Use system proxy settings

Commands (11)

  • hda-add-ticket-attachment

    Add an attachment to a ticket.

  • hda-add-ticket-comment

    Add a comment to a ticket.

  • hda-change-ticket-status

    Change the status of a ticket.

  • hda-create-ticket

    Create a new ticket.

  • hda-get-ticket-history

    Get ticket history.

  • hda-list-groups

    List groups.

  • hda-list-ticket-attachments

    List attachments for a ticket.

  • hda-list-ticket-priorities

    List ticket priorities.

  • hda-list-ticket-statuses

    List ticket statuses.

  • hda-list-tickets

    List tickets.

  • hda-list-users

    List users.